Top Tech Jobs & Startup Jobs in NYC, NY

Leads business and revenue operations across D2C, B2B2C, and B2B markets. Owns strategic planning, KPI development, forecasting, dashboards, lead-to-cash optimization, process improvement, operational tooling, order management, fulfillment, and cross-functional initiatives. Partners with executive, sales, finance, customer success, product, and engineering leaders to improve revenue predictability, automate workflows, support market expansion, and build high-performing teams.

Supports project-level financial planning, forecasting, budgeting, revenue assurance, cost accounting, and billing accuracy. Reviews budget versus actuals, conducts monthly financial reviews with project and senior management, identifies contract and collection issues, prices out-of-scope services, and escalates financial risks. The role partners across Finance and Project Management to protect margins, maintain accurate project data, and support informed business decisions.

Lead technical project delivery: triage and troubleshoot production issues, perform root-cause analysis, write and run SQL queries, validate cross-system data, manage Jira backlogs and sprints, oversee deployments, and maintain Confluence-based runbooks and configuration documentation while reporting status to leadership.

Serve as the primary contact for families exploring Time4Learning curriculum and Brightspire Virtual School. Qualify and convert inbound leads via phone, email, chat and social; guide families through curriculum selection or school enrollment; manage consultations and application processes; document interactions in CRM; coordinate onboarding with school staff; upsell curriculum plans; resolve customer concerns and recommend improvements to boost enrollment and satisfaction.

Coordinates education-sector proposal development from bid identification through contract award. Responsibilities include creating production plans, schedules, compliance matrices, and outlines; coordinating cross-functional teams and pricing leads; assigning tasks; tracking progress; resolving barriers; assisting with proposal writing; conducting quality control; and overseeing final submission. The role requires strong research, communication, organization, technology, and deadline-management skills, along with proficiency in proposal processes and solicitation platforms.

Lead technical project delivery and roadmap evolution for content authoring platforms. Translate business goals into technical requirements, guide design discussions, manage integrations and data interoperability, and coordinate with vendors and education agencies. Investigate production issues using SQL Server and log analysis, oversee deployments with DevOps and SRE teams, support QA, mitigate technical risks, and maintain technical documentation.

The role involves developing and deploying machine learning solutions, optimizing models, and collaborating with cross-functional teams. Responsibilities include cloud architecture, algorithm engineering, and infrastructure best practices.

Design and implement AI-powered educational software, focusing on generative AI systems, mentor peers, and ensure scalable, secure architecture.

Lead and manage cross-functional AI initiatives and roadmap; triage complex AI systems and data integrity; run SQL-based data validation; coordinate model deployments and release windows; drive Agile delivery in Jira/Confluence and translate technical findings for leadership.