Top Tech Jobs & Startup Jobs in NYC, NY

The Account Manager DPMS will manage customer accounts, generate sales through upselling and cross-selling, and ensure customer satisfaction while meeting sales targets.

Lead product ownership for payments, APIs, integrations, and partnerships for Sensei Cloud. Prioritize backlog, define requirements and acceptance criteria, collaborate with cross-functional teams, drive roadmap execution, measure product outcomes, and ensure high-quality releases that deliver customer and business value.

The Digital Product Owner shapes and prioritizes the Sensei web experience using customer research, analytics, AI tools, and rapid experimentation. Responsibilities include product discovery, backlog management, defining user stories and acceptance criteria, leading agile ceremonies, prototyping, measuring adoption and outcomes, and collaborating cross-functionally to deliver iterative product value.

Support FP&A for a dental practice management SaaS: build financial models, forecast ARR/MRR, automate reporting with BI and AI, analyze practice usage and pricing, integrate SAP/Salesforce data, and deliver executive dashboards and insights for product, sales, and operations.

Lead and coach an inside software sales team focused on existing customers, drive a structured sales process and KPIs (pipeline, demos, proposals, closes), enable product adoption, inspect performance, and partner with VP of Inside Sales to execute strategy.

Drive expansion revenue within a portfolio of SMB dental practice customers through outbound outreach, account reviews, product demonstrations, and upsell/cross-sell. Meet weekly and monthly KPIs, act as a sales-focused point of contact, maintain product expertise, and build long-term trusted-advisor relationships.

The Senior Director of Global Business Systems will lead IT collaboration with commercial teams to enhance systems, improve processes, and manage budgets.

The Technical Support Analyst provides advanced technical support for SaaS dental applications, troubleshooting issues and assisting customers via various communication channels. Responsibilities include handling escalations, diagnosing problems, and collaborating on solutions while maintaining documentation.

Lead the design and implementation of AI agents and automation across pro-code and no-code platforms. Define repeatable automation patterns, integrate AI platforms with business tools via APIs, build RAG pipelines and vector DB integrations, write Python scripts for complex integrations, and guide technical decisions while working closely with the VP of AI to review agent performance and scale solutions.