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Software
Maintains client systems and infrastructure by managing user accounts, access permissions, servers, software installations, security patches, backups, and preventative maintenance. Monitors server performance, resolves connectivity issues, supports hardware installations, educates users, and escalates complex technical problems. The role combines systems administration, infrastructure support, troubleshooting, documentation, and customer service in a remote U.S. environment.
Top Skills:
AsteaBackupsCommunications HardwareDomainsMicrosoftNetworkingOperating SystemsSecurity PatchesServersUser Accounts
Software
Monitor and triage security, systems, network, and cloud alerts across client environments. Perform initial investigations, validate alerts, document incidents, follow SOPs, escalate suspicious activity, and support vulnerability management. The role also includes basic Windows, Linux, Active Directory, Azure, AWS, and Microsoft 365 operational monitoring, service troubleshooting, backup validation, and compliance activities in a remote 24/7 environment.
Top Skills:
Active DirectoryAWSAws CloudwatchAzureAzure MonitorEdrLinuxMicrosoft 365SIEMThreat Intelligence PlatformsWindows
Software
Monitors security, network, systems, and cloud alerts; performs initial triage, event correlation, validation, documentation, and escalation. Supports vulnerability remediation, server and infrastructure monitoring, Azure, AWS, Microsoft 365 operations, backup validation, and compliance processes. Follows SOPs, participates in 24/7 shift coverage, and collaborates with senior security professionals while developing cybersecurity and investigative skills.
Top Skills:
Active DirectoryAWSAws CloudwatchAzureAzure MonitorEdrLinuxMicrosoft 365SIEMThreat Intelligence PlatformsWindows
Software
Monitors security, network, systems, and cloud alerts; performs initial threat triage, event correlation, validation, documentation, and escalation. Supports vulnerability management, server and infrastructure monitoring, Windows/Linux and Active Directory operations, Azure and AWS cloud monitoring, backup validation, patch checks, and compliance activities. Follows SOPs, participates in 24/7 coverage, and collaborates with senior security professionals while developing technical skills.
Top Skills:
Active DirectoryAWSAws CloudwatchAzureAzure MonitorDnsEdrFirewallsIp AddressingLinuxMicrosoft 365SIEMThreat Intelligence PlatformsTicketing SystemsWindows
Software
Maintains client infrastructure through user account and permissions management, server monitoring, software installation, security patching, backups, preventative maintenance, and connectivity troubleshooting. Provides remote technical support, trains users, performs minor equipment repairs, documents solutions, escalates complex issues, and builds strong customer relationships. The role supports systems administration and infrastructure operations while developing the engineer’s technical and customer-service capabilities.
Top Skills:
AsteaBackup SystemsMicrosoftNetworkingOperating SystemsSecurity PatchesServer SoftwareUser Access Management
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Software
Provides remote systems administration for client environments during an overnight shift. Manages user access, monitors server performance, installs software and security patches, performs backups and preventative maintenance, resolves connectivity issues, supports users, documents work, and escalates complex incidents. The role requires an associate degree, two years of networking or related technical experience, and strong troubleshooting and communication skills. Microsoft, OEM, and A+ certifications are preferred.
Top Skills:
AsteaMicrosoft
Software
Install, monitor, maintain, troubleshoot, and optimize network infrastructure, including LANs, WANs, VPNs, firewalls, routing protocols, VLANs, and communications hardware. The engineer will resolve complex network issues, document network designs, improve infrastructure processes, support Level I engineers, collaborate with technical and data center teams, and provide responsive customer service.
Top Skills:
AsteaCcnaCiscoCisco MerakiFirewallsFortinetIntrusion Detection SystemsLanNetwork Access ControlRouting ProtocolsVlansVpnWan
Software
Maintains client systems and infrastructure by managing accounts and permissions, monitoring servers, applying patches, installing software, conducting backups, resolving connectivity issues, and providing user support. The role also includes preventative maintenance, minor equipment repairs, technical escalation, documentation, and customer communication. It offers foundational systems administration experience with opportunities to develop through training, certifications, and increasingly complex assignments.
Top Skills:
AsteaMicrosoftNetworkingOperating SystemsServers
Software
Lead advanced security operations investigations, serve as the escalation point for high-severity incidents, perform threat analysis and hunting, tune SIEM detections, develop automated response playbooks, and improve monitoring workflows. The role also documents incidents and procedures, supports compliance and disaster recovery exercises, integrates telemetry sources, collaborates on remediation, and mentors junior SNOC engineers.
Top Skills:
AWSAzureCiscoCloud EnvironmentsEdrIdentity ProtectionMicrosoft SentinelSentineloneSIEMWazuh
Software
Advise private equity sponsors and portfolio companies on technology strategy, due diligence, cybersecurity, cloud modernization, M&A integration, carve-outs, and managed services. Lead executive engagements, solution development, strategic pursuits, proposals, presentations, and business cases connecting technology investments to value creation. Support client relationships, thought leadership, practice development, and transitions from sales to delivery.
Top Skills:
Cloud ComputingCybersecurityIt InfrastructureItilManaged Services
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