Leads senior client and agency relationships, drives client retention and account growth, manages client risk and financial performance, and coordinates integrated marketing plans. Provides strategic thought leadership, introduces additional agency services, leads cross-functional teams, negotiates agreements, mentors staff, and determines account staffing needs. Requires strong healthcare or pharmaceutical agency experience, communication skills, analytical ability, and executive-level relationship management.

Leads end-to-end delivery of complex strategic, creative, technical, and tactical projects across one or more brands. Responsibilities include managing timelines, budgets, risks, resources, forecasts, change orders, billing, project documentation, stakeholder communication, and client-facing meetings. The role also mentors project managers and coordinators, resolves escalated issues, applies PMO standards, supports SOW development, and partners with account, finance, creative, and program leadership.