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Leads the strategy, development, deployment, commercialization, and scaling of AI products across Granicus’s government technology platform. Owns AI roadmaps, pricing and packaging, deployment standards, adoption metrics, productization, and forward-deployed engineering. Partners across Product, Engineering, Data Science, Sales, Finance, and Customer Experience to convert customer deployments into repeatable, revenue-generating offerings and ensure measurable outcomes across government agencies.

Leads analytics engineering and analytics-ready data architecture for government clients. Designs standardized data models, transformation logic, validation frameworks, and reusable integration patterns. Governs data quality, QA, backfills, and release processes while resolving complex data issues. Integrates web, email, social, survey, and client-system data to support dashboards, reporting, measurement, and insights. Advises stakeholders, influences enterprise standards, coordinates with product teams, and supports client-facing analytics workstreams.

Serves as a strategic HR advisor to senior leaders and business teams, managing employee relations, investigations, performance and talent management, compensation, engagement, change initiatives, HR policies, compliance, and global HR projects. Coaches managers, supports organizational design and development, uses people data to improve team performance, and partners with Talent Acquisition, Learning & Development, and Legal. The role supports a global workforce with a focus on Australia and New Zealand and requires occasional travel and evening collaboration hours.

Evaluates AI-generated responses for accuracy, completeness, safety, and policy alignment during client implementations. Translates client use cases and risk tolerances into rubrics, prompts, test coverage, prompt banks, and golden sets. Reviews outputs, identifies hallucinations and other risks, tracks regression and drift, documents findings, and produces quality reports. Partners with clients, product, and engineering teams to validate fixes and support reliable release and governance decisions.

Own the architecture and engineering standards for high-volume autonomous LLM agent development within a FedRAMP-authorized environment. Responsibilities include generator-verifier systems, agent orchestration, sandboxing, CI/CD pipelines, eval-driven development, AWS Bedrock inference, security boundaries, compliance guardrails, staged deployment, and human review gates. The role establishes standards adopted across delivery teams and governs graduated autonomy based on measured reliability.

Supports early-stage AI sales opportunities for public sector customers by conducting discovery, identifying automation needs, qualifying prospects, assisting with demos and pilots, maintaining Salesforce pipeline data, and partnering with sales, marketing, RevOps, and technical teams. The role contributes to demand generation, opportunity progression, customer feedback collection, and solution alignment for Granicus AI offerings.

Generates subscription sales for a SaaS platform to state government agencies within an assigned territory. Responsibilities include prospecting, pipeline and opportunity management, partner selling, solution presentations, contract negotiation, forecasting, CRM documentation, and leading complex sales pursuits. The role requires selling $100K+ deals, managing 30 or more active opportunities, closing at least 15 opportunities annually, and traveling up to 50% of the time.

Generates subscription sales for a SaaS platform targeting state government agencies. Responsibilities include territory growth, prospecting, consultative selling, presentations and demonstrations, opportunity management, forecasting, contract negotiation, closing deals, CRM documentation, and quarterly business reviews. The role collaborates with marketing, partners, sales support, and solution consultants while managing complex, committee-driven buying processes. Travel is approximately 25%.

Generates demand and qualified opportunities for AI solutions serving government organizations. Conducts high-volume discovery calls, identifies AI and process-automation opportunities, progresses prospects through qualification, and scopes pre-sales engagements. Partners with account executives, BDRs, marketing, revenue operations, and AI specialists while maintaining Salesforce pipeline accuracy. Advises customers on AI use cases, surfaces market insights, and supports bookings across assigned territories.

Strategic HR partner supporting multiple business units by aligning people strategy with organizational goals. Responsibilities include workforce planning, organizational design, talent management, succession planning, employee relations, organizational change, leadership coaching, and data-driven workforce decisions. The role partners with Finance and HR functions to execute scalable initiatives while addressing day-to-day HR needs.