Top Tech Jobs & Startup Jobs in NYC, NY

Own end-to-end product design for Handshake AI’s central tasking platform. Partner with product, engineering, research, data, quality, and operations teams to develop strategic visions, conduct user research, identify workflow pain points, and deliver scalable solutions. Create user journeys, wireframes, prototypes, and high-fidelity designs while iterating quickly. Mentor designers, strengthen design culture, and apply systems thinking, product reasoning, facilitation, and precise execution to complex human-centered problems.

Build and deploy production-grade AI agents within enterprise customer environments. Own solution definition, full-stack implementation, deployment, evaluation, and iterative performance improvement. Develop deep customer domain expertise, establish reusable engineering frameworks, collaborate with Product and Platform teams, and translate deployment insights into platform and product improvements.

Own end-to-end AI safety and red-teaming programs for frontier AI labs. Design adversarial testing and jailbreak methodologies, evaluate models across high-severity harm categories and agentic settings, lead expert testing teams, partner with policy stakeholders, synthesize findings into reports, and develop workforce models to improve delivery reliability.

Manage and coach three Mid-Market Customer Success Managers while leading a scalable, tech-touch digital Customer Success strategy. Build programs spanning onboarding, adoption, engagement, and risk mitigation; use customer and product data for segmentation; design AI-enabled workflows; establish operating rhythms and performance standards; measure customer health, retention, adoption, and team outcomes; and collaborate cross-functionally to improve customer experience.

Serve as the primary strategic partner for enterprise employer partners, build senior stakeholder relationships, align on hiring objectives, drive product adoption, deliver training and consultative guidance on early-talent recruiting, use data to measure ROI and inform strategy, and coordinate cross-functional teams to implement workflows and process improvements.

As the Strategic Projects Lead, you'll coordinate coding-data initiatives, design assessments, create review processes, and ensure quality delivery while managing relationships with technical teams.

Own retention and growth for a mid-market book: run renewals, identify expansion opportunities, upsell/cross-sell, lead executive value conversations, forecast renewals, partner with CSMs, present data-driven QBRs, and serve as escalation and commercial relationship owner.

Own end-to-end relationships for $100M+ frontier AI lab accounts, translating ambiguous goals into clear priorities, partnering with delivery teams, making high-judgment tradeoffs, driving expansion and renewal, and defining KPIs and SLAs to ensure customer and leadership alignment.

The Engagement Management Lead will drive customer relationships by managing the full engagement lifecycle, ensuring successful implementation, and translating customer needs into actionable programs.

Manage enterprise employer relationships, drive product adoption, and help customers achieve hiring goals. Build trust with senior stakeholders, understand business objectives, configure workflows, provide consultation and training, and translate customer needs into product solutions. Use data to improve recruiting ROI and collaborate cross-functionally with Sales, Product, Marketing, Support, RevOps, and other teams. The role is remote-friendly with travel required as needed.