Top Tech Jobs & Startup Jobs in NYC, NY

Partner with Engineering leaders to develop and execute people strategies supporting organizational growth. Advise managers on performance management, talent planning, organizational design, leadership development, and employee experience. Use workforce data to identify trends and guide decisions, coach managers, lead HR programs, and collaborate with Total Rewards, People Operations, Legal, and Talent Acquisition teams. The role also promotes cultural integrity, inclusion, accountability, and scalable operational excellence.

Own escalated IT support issues and identify systemic fixes. Manage network health, wireless infrastructure, VLANs, multi-ISP failover, and conference room AV across three offices. Provide after-hours and event-day support, administer identity, collaboration, service management, and endpoint platforms, and deliver office technology projects from design through cutover. Build automation, monitoring, documentation, and runbooks while partnering with Workplace Experience, Security, and Employee Experience.

Own the provider-facing client management product experience across scheduling, availability, messaging, client lists, and intake. Lead the 0-to-1 strategy and execution of AI-powered front-desk workflows, determining automation and human-in-the-loop boundaries. Develop product strategy, roadmap, and success metrics while partnering with engineering, design, data, and clinical teams to deliver reliable, intuitive experiences that improve provider engagement, retention, and patient access.

Owns commercial KPI production, competitive intelligence resources, reporting cycles, and enablement infrastructure for Headway’s payer partnerships organization. The role drives strategic and operational workstreams, coordinates commercial reporting, supports team scaling, and applies AI tools critically to produce reliable recommendations. Success requires strong operational execution, resourcefulness, analytical problem-solving, and comfort working in ambiguity within a digital health environment.

Lead and grow a data science team focused on provider experience. Define strategy, build roadmaps, run analyses, experiments, and predictive models, surface insights, and partner cross-functionally to drive measurable improvements in provider engagement and product experience.

Own the operating rhythm and planning system for Headway’s R&D organization. Responsibilities include quarterly and annual planning, headcount and capacity prioritization, leadership meetings, board preparation, decision memos, escalation processes, organizational design, budget governance, and cross-functional alignment across Product, Engineering, Data, and Design. This Director-level individual contributor role solves high-priority, ambiguous organizational problems and drives execution through influence rather than authority.

Lead payer-facing commercial efforts: own market and buyer analysis, prioritize partners, develop deal content and executive briefings, drive negotiations and recurring external relationships, and use AI tools to inform and validate recommendations while reporting to a Managing Principal.

Lead and grow the Data Safety engineering team to enable safe use of highly sensitive mental-health data. Own de-identification, access controls, entitlements, LLM data handling, and compliance audit evidence. Partner with Security, Legal, Compliance, Data Platform, and product teams to set roadmap, deliver privacy commitments, and enable company-wide safe data practices.

Own the patient product experience end-to-end, prototyping in code with AI tools, partnering with PMs/engineers/researchers. Design for finding providers, benefits, booking, and engagement; run experiments with clear metrics, contribute to the Helix design system, and (at staff level) lead 0→1 work, AI-native workflows, and mentor other designers.

Lead end-to-end design for provider workflows (credentialing, scheduling, documentation, billing). Rapidly prototype in code using AI tools, run experiments with metrics, partner with PMs/engineers/researchers, contribute to the design system, and mentor peers (Staff level includes 0→1 work and org-level influence).