Top Tech Jobs & Startup Jobs in NYC, NY

Lead People Operations programs covering benefits, immigration, leave, payroll, policies, Workday systems, and contingent worker lifecycle automation. Develop scalable employee support workflows, ensure payroll compliance, modernize People Systems, drive change adoption, and partner with Finance, Legal, People Analytics, and Human Intelligence. Manage and develop a high-performing team while shaping broader People strategy.

Senior Data Scientist partnering with Product, Engineering, Design, Operations, and Clinical teams to define metrics, design experiments, apply causal inference, analyze funnels and cohorts, and build predictive models. The role translates complex data into actionable product and business recommendations, operationalizes validated insights, and establishes standards for experimentation and analytical quality across patient, payer, outcomes, and provider-focused teams.

Own Headway’s provider lifecycle marketing program end to end, from segmentation and trigger design through campaign deployment in Iterable and Intercom. Build journeys that improve provider activation, product adoption, engagement, and retention. Develop experiments, define success metrics, analyze performance, and continuously optimize programs. Partner with Product, Product Marketing, Customer Success, and Creative to align lifecycle campaigns with product priorities and create consistent provider experiences.

Leads HR Business Partners and advises senior business executives on people strategy, organizational design, performance management, talent planning, leadership development, and employee experience. Uses workforce analytics to guide decisions, coaches leaders, strengthens manager capability, drives cultural consistency, and oversees complex cross-functional people initiatives in a high-growth environment.

Provide high-level executive support to the Chief Product Officer and Chief Technology Officer. Own complex calendars, meeting preparation, travel, communications, follow-through, and executive operating systems. Coordinate R&D leadership activities, offsites, events, and team logistics while anticipating needs, exercising independent judgment, managing stakeholders, and ensuring commitments are completed.

Lead Headway’s Talent Intelligence and Early Careers Recruiting function. Build teams, campus recruiting strategy, talent mapping, sourcing infrastructure, internship programs, market intelligence, reporting, and long-term candidate pipelines. Partner with recruiting, HR, and business leaders to plan hiring capacity, improve sourcing, manage university relationships, deliver internships and events, and own defined hiring outcomes across technical and business functions.

Build and mature Headway’s infrastructure security program across AWS and application platforms. Partner with Product and Infrastructure teams on secure system design, security reviews, platform guardrails, vulnerability remediation, and continuous infrastructure improvement. Support incident response and security operations while advancing AI-native cloud security practices. The role requires strong technical depth, cross-functional collaboration, and the ability to establish secure-by-default engineering practices in an ambiguous, fast-paced environment.

Own Headway’s provider activation funnel, onboarding strategy, patient porting tools, and early provider appointment growth. Define activation metrics, OKRs, and roadmap while partnering cross-functionally with sales, CX, finance, pricing, ranking, and provider experience teams to improve retention, lifetime value, and provider satisfaction.

Lead end-to-end quantitative market research, including research planning, surveys, advanced statistical analysis, synthesis, and stakeholder presentations. Build and manage brand and sentiment measurement programs, identify customer and market trends, and provide strategic recommendations for growth and product opportunities. Partner with business leaders, promote research-driven decision-making, and mentor junior researchers while scaling the organization’s research practice.

Own the patient search results experience, including provider cards, ranking explanations, filters, sorting, and empty states. Design and evaluate sustained experiments on a conversion-critical surface, collaborate with product, engineering, research, data, and ranking teams, and iterate on shipped experiences. Use AI tools and code-based prototyping to develop high-craft solutions, improve the design system, and help patients make confident therapist choices.