Top Tech Jobs & Startup Jobs in NYC, NY

Own recurring Voice of Client reporting, analyze qualitative and quantitative feedback, identify satisfaction and attrition drivers, and translate findings into actionable recommendations. The role involves data cleaning, validation, segmentation, visualization, executive presentations, dashboards, stakeholder collaboration, and managing multiple analyses across Wealth Management.

Supports workforce transformation initiatives involving role evolution, task and workflow analysis, employee mapping, skills shifts, and organizational change. Responsibilities include coordinating stakeholders, documenting processes and decisions, analyzing human and technology task impacts, preparing executive-ready presentations, developing manager communications, and maintaining workplans, risks, and project artifacts. The role requires strong analytical, communication, project management, and organizational skills in a matrixed environment.

Oversee advisory portfolio performance outliers, analyze account and investment data, validate advisor explanations, and prepare audit-ready governance materials. Lead reviews with Financial Advisors, document findings, manage escalations and action items, present committee packages, and drive decisions through closure. The role also supports monitoring-control, workflow, tooling, and user acceptance testing enhancements within a regulated wealth management environment.

Leads CIB Marketing’s data management and engineering strategy, teams, data products, architecture, pipelines, governance, and controls. Owns capabilities for marketing measurement, client intelligence, lead generation, campaign analytics, digital analytics, and AI/ML use cases. Translates business needs into scalable technical roadmaps, ensures data quality, privacy, lineage, security, and compliance, and partners with senior stakeholders across marketing, technology, analytics, product, operations, and risk.

Develop and execute internal communications strategies for Chase Auto, supporting senior executives through messages, presentations, town halls, announcements, social content, and speaking engagements. Create human-centered editorial stories, manage communications channels and calendars, measure engagement, and improve content using feedback and testing. Partner with stakeholders to innovate communications methods and apply emerging technologies. The role requires strong writing, editing, project management, presentation, executive counsel, and collaboration skills.

Supports sales by configuring and adapting embedded payment solutions for complex client needs. Partners with Product, Sales, Technology, and client engineering teams to define technical requirements, answer product and integration questions, analyze client and market data, develop sales training materials, identify opportunities, and accelerate solution adoption. Requires expertise in payment products, technical design, client integration, and U.S. regulatory frameworks.

Owns go-to-market strategy and commercialization for an AI-powered cash forecasting and analytics product. Leads executive client engagements, demos, seminars, and conferences; translates client feedback into product requirements; partners with sales to drive adoption, pipeline, and monetization; tracks growth metrics; and develops a high-performing client-facing team.

Lead the strategy, roadmap, and delivery of ChaseNet payment analytics products. Translate complex payment data into executive-ready insights, dashboards, pricing recommendations, and profitability analysis for merchant clients and internal stakeholders. Partner with product, engineering, data, and finance teams to improve revenue, costs, client savings, and business outcomes. Drive cross-functional alignment, prioritize capabilities, and communicate analytical findings to technical and executive audiences.

Drive institutional and hedge fund client adoption of electronic listed options execution capabilities. Manage client relationships, provide execution support and market insights, distribute options and volatility trade ideas, and collaborate with Trading, Product, Strats, Quant, Research, and Coverage teams. Translate client feedback into workflow and platform priorities, support risk controls and post-trade accuracy, and represent the firm through client engagement, industry events, and thought leadership.

Lead end-to-end Payments AI transformation initiatives within the Chief Data & Analytics Office. Manage strategic change projects, roadmaps, governance, budgets, timelines, risks, metrics, and cross-functional delivery with Product, Technology, business, and corporate stakeholders. Drive development, testing, implementation, and adoption of data and AI-enabled solutions while maintaining stakeholder alignment and accountability across a matrixed organization.