Top Tech Jobs & Startup Jobs in NYC, NY

Leads the global Trusts and Estates platform for a private bank, overseeing fiduciary strategy, governance, risk controls, client delivery, growth, talent, operating models, and modernization. Partners with wealth planning, legal, compliance, risk, operations, technology, and regional fiduciary leaders to deliver scalable, consistent services for ultra- and high-net-worth clients across jurisdictions. Establishes global standards, KPIs, governance routines, succession plans, and controls while representing the fiduciary platform with senior stakeholders and key clients.

Own product strategy, roadmaps, backlogs, requirements, pilots, launches, and success metrics for workplace amenity services. Lead data strategy by mapping internal and vendor data sources and planning ingestion, transformation, and visualization. Partner with design, technology, operations, and analytics teams to improve employee and guest experiences, productize services, and align senior leaders through compelling presentations and data-informed recommendations.

Design conversational flows for AI-driven chat and voice assistants, collaborating with machine learning, engineering, product, and UX teams. Use NLU and LLM expertise to refine models, develop prompts, shape conversational AI strategy, and create inclusive, accessible experiences. Present design rationale through storytelling and documentation, analyze user and market data, and iteratively improve products using feedback and insights.

Leads technical account management and customer success for a firmwide data and AI platform. Owns customer engagement, onboarding, adoption, retention, delivery plans, governance, technical discovery, escalations, operational readiness, and expansion opportunities. Partners with Product, Engineering, SRE, and operations teams to translate requirements into production-ready solutions, drive cross-functional execution, improve customer health metrics, and establish scalable success practices across complex internal customer organizations.

Lead complex technology risk and controls programs, developing project plans, managing resources and budgets, identifying and mitigating risks, and coordinating engineering, product, and business stakeholders. Use authorized AI capabilities to synthesize control evidence and prepare reporting while validating outputs for security, auditability, and regulatory compliance. Apply analytical reasoning, agile practices, data analysis, and stakeholder management to improve technology controls and issue remediation across a global organization.

Supports development and optimization of JPMorgan’s Client 360 data products through user research, product metrics, requirements, journey mapping, and market analysis. Partners with product managers, data scientists, business initiatives, and data domain leads to aggregate cross-domain data, create business-ready metrics, validate Proof of Product concepts, and drive adoption. Applies data analytics and emerging AI/ML capabilities across the full product development lifecycle while building expertise in client segments and delivering customer-focused data experiences.

Own and scale the foundational agentic capability across web and mobile by defining reusable building blocks, conversational foundations, and cross-channel frameworks. Partner with Product, Design, and Engineering to write PRDs, epics, and user stories, maintain the backlog, track product metrics, and establish governance, documentation, and adoption pathways to ensure scalable, resilient, consistent agentic experiences.

Lead the research, architecture, and production delivery of agentic and generative AI solutions for complex banking operations. Design collaborating agents, reusable services, evaluation frameworks, and distributed machine learning systems. Establish experimentation, monitoring, safety, reliability, and governance practices while partnering with business, product, and engineering teams. Mentor engineers and researchers and drive technical alignment across stakeholders.

Manages and grows a portfolio of group travel, meetings, and incentive accounts. Responsibilities include business development, client presentations, proposal development, commercial negotiations, RFP responses, CRM management, renewals, contract and SLA coordination, escalation resolution, reporting, and recommending program improvements. Applies MICE logistics expertise to guide client planning decisions and improve service outcomes.

Owns Large Segment strategy across New Large, Large, and Enterprise business banking segments. Translates priorities into roadmaps and initiative portfolios, leads cross-functional execution, develops business cases, monitors performance, drives test-and-learn improvements, and provides executive governance. Manages Associates supporting sub-segment and product/service strategy.