Top Tech Jobs & Startup Jobs in NYC, NY

Lead document-vision research and production systems for multimodal legal evidence understanding. Define evaluation standards, frame hard problems, design and ship models, run efficacy studies and monitoring, mentor senior scientists, and advise leadership on scientific direction.

Lead platform and automation product strategy for RelativityOne, owning roadmap, backlog, and lifecycle from discovery to adoption. Drive developer-facing capabilities—automation, security primitives, cloud-native infra, and AI extensibility—while ensuring reliability, governance, and measurable adoption. Partner cross-functionally, use data and AI to prioritize work, produce documentation and enablement, and mentor junior PMs.

Owner of inbound demand generation and marketing-led outbound for two legaltech products. Build and run demand strategy, manage paid search/social, own Webflow and HubSpot, drive SEO/AEO content, run email/lifecycle programs, maintain attribution connecting BigQuery/Looker/GA4 to revenue, and build AI-driven marketing automations. Advise leadership and oversee contractors to hit trials, demos, and pipeline goals.

Design, build, and operate AI-driven, cloud-native distributed systems for high-volume document ingestion and search. Build Elasticsearch ingestion pipelines, message-based consumer services, containerized solutions on Azure/AWS using Docker and Kubernetes, improve reliability and observability, and contribute via code reviews, automated testing, and cross-team collaboration.

Manage and coach a Technical Account Management team to ensure high-quality, proactive support for Relativity customers. Oversee capacity planning, KPI performance, ticket and tenant health monitoring, on-call rotations, and cross-functional coordination with Product and Engineering. Drive service reviews, troubleshoot complex technical issues (SQL, Azure, VMs, storage, networking), and develop employees' technical and product skills while maintaining customer relationships and operational excellence.

Lead adoption for strategic enterprise accounts, acting as subject-matter authority on Relativity AI capabilities. Drive measurable adoption outcomes, shape playbooks and enablement, mentor specialists, influence product roadmap, represent the team externally, and deliver onsite workshops and executive briefings.

Lead adoption of Relativity's FOIA product for public-sector customers, owning end-to-end implementation, advising executives, driving measurable adoption using AI-assisted tools, mentoring teams, surfacing product gaps, enabling partners, and supporting complex FOIA workflows while maintaining required security compliance and travel for onsite customer engagements.

The Senior Technical Analyst collaborates with stakeholders and engineers to document requirements, ensure quality, and support SDLC activities, while being a trusted advisor on solution design and process impacts.

Prepare accurate customer invoices and process contracts across SaaS, license, and services billing models; execute billing cycles; resolve billing tickets; manage key accounts; maintain SOPs and onboarding; drive process improvements and automation; partner with Revenue Accounting, Deal Desk, Sales Operations, and Legal; support audits and billing-related projects.