Top Tech Jobs & Startup Jobs in NYC, NY

Manage renewal and expansion of enterprise subscription accounts across the U.S., build long-term stakeholder relationships, hit net retention and quota targets (115%+), coordinate with customer success and product teams, analyze KPIs and product usage to drive upsells and platform enhancements. On-site in New York City.

Serve as a domain expert on leveraged finance workflows, translate client needs into AI- and data-driven solutions, prototype LLM-enabled workflows, map complex credit processes, and collaborate with product and engineering to operationalize client feedback.

Manage employment law across the Americas, advising on hiring, performance, terminations, leaves, wage-and-hour, investigations, and disputes. Partner with HR and business leaders to build scalable policies, playbooks, and trainings. Support commercial contracting, fintech SaaS/data licensing, and IP matters; coordinate outside counsel and contribute to governance, privacy, and strategic legal initiatives.

Manage renewals and growth for East Coast law firm clients, driving renewals, expansions, uplifts, and cross-sells to meet a 120%+ net retention target. Collaborate with customer success and product teams, analyze KPIs and product usage to inform account strategies, and travel for client meetings. Use Salesforce for account management.

The Account Manager is responsible for managing buyside accounts, subscription renewals, upselling, and ensuring excellent client relations and retention.

As an Account Manager, you will handle subscription renewals and account expansion for legal and advisory clients, focusing on high retention rates and enhancing client service through collaboration with product teams.

Customer Success Managers at Octus increase user adoption, retention rates, develop relationships, and support the wider team. They engage with law firms, investment banks, and advisory firms, ensuring smooth onboarding and enhancing customer experiences.

The Senior Customer Success Manager will drive user adoption and retention, develop relationships in the advisory space, and support the wider team, leveraging customer feedback for product enhancement.

As a Senior AI Engineer at Octus, you'll design and implement AI systems, build LLM-driven applications, optimize architectures, and ensure production reliability at scale, while collaborating cross-functionally to deliver effective solutions.

The Distressed Credit Analyst will conduct research, analyze distressed credit situations, and collaborate with legal and editorial staffs to provide insights and reports for subscribers.