Top Tech Jobs & Startup Jobs in NYC, NY

Lead and grow a platform and infrastructure engineering team (Infrastructure/SQL reliability, Developer Experience, or Tooling). Hire, mentor, and manage delivery of quarterly roadmaps; remain technically engaged in design and code reviews; partner with product, SRE, and security to drive reliability, observability, CI/CD, and platform strategy. Own toolchain, reliability goals, and foster a culture of ownership and continuous improvement.

Lead the design and implementation of end-to-end quality systems and testing frameworks. Own multiple testing layers (unit, integration, E2E, contract, performance, chaos), integrate automated tests into CI/CD, drive load/performance testing and monitoring, troubleshoot failures, apply AI tooling to improve workflows, and collaborate with engineers, PMs, and designers to improve coverage and reliability.

Manage end-to-end onboarding for multiple SDR cohorts, create and deliver structured playbooks and trainings, optimize SDR tech stack usage, run enablement projects and workshops, measure ramp performance using data and iterate to improve outcomes. Partner with SDR leadership, Marketing, and Operations to accelerate ramp time and drive pipeline generation.

Perform high-volume, multi-channel outbound prospecting (75+ calls/day), qualify leads through discovery conversations, schedule product demos for Account Executives, manage daily pipeline using sales methodology and CRM tools, collaborate with AEs, and pursue continuous coaching and improvement to drive revenue growth.

The Senior Manager, Software Engineering is responsible for strategic execution, technical leadership, product advocacy, team scaling, and operational excellence, requiring advanced management and strong technical skills in C# and microservices.

As a Customer Success Manager, you will ensure customer success and satisfaction, build strong relationships, drive value and ROI, and manage account health while providing product training and engagement strategies.

As a Customer Success Manager, you will manage a portfolio of enterprise accounts, build relationships, analyze data for insights, and ensure customer satisfaction.

Design and prototype Back Office and Commercial SaaS experiences across desktop, tablet, and mobile. Conduct discovery research, user interviews, journey mapping, and testing. Collaborate with product, engineering, and research; mentor junior designers; use AI tools and Figma to iterate and ship high-quality, user-centered solutions.

Lead ServiceTitan's accounting product domain, owning vision, roadmap, and AI-powered features across AP/AR, GL, and ERP integrations. Manage and grow senior PMs, collaborate cross-functionally, validate with customers, and measure product quality, adoption, and business outcomes.

Manage long-term success of strategic, multi-location customers by building partnerships, driving product adoption, coaching users, analyzing engagement data, leading initiatives, handling escalations, and delivering business reviews and recommendations.