Top Tech Jobs & Startup Jobs in NYC, NY

The Manager of Enterprise Customer Success leads a team of 8-10 Customer Success Managers to enhance customer retention and satisfaction, driving measurable ROI and fostering long-term partnerships through coaching and collaboration.

The role involves managing implementation projects for the ServiceTitan platform, ensuring client success through tailored training and support. Responsibilities include project management, client interaction, and collaboration with cross-functional teams, with travel required 20-30% of the time.

Lead the Report & Dashboard team to build data access and visualization layers, manage engineering teams, drive process improvements, and ensure high availability for reporting services.

The Senior Analyst of People Analytics will manage Visier platform, support data pipelines, validate data accuracy, and develop self-service dashboards ensuring analytical integrity across employee lifecycle processes.

Manage and develop a portfolio of enterprise customer accounts, ensuring they maximize product value through relationships, problem-solving, and data analysis.

The Director of Product Analytics will manage a team to set analytics agendas, assess product success, and enhance business reporting using data-driven strategies.

The Solutions Architect translates customer requirements into scalable solutions on the ServiceTitan platform, ensuring technical alignment and customer success while collaborating with cross-functional teams.

Lead the development of user-facing features, collaborate with team members, and mentor others while ensuring a high quality of software design and implementation.

Own post-sale customer relationships to identify upsell opportunities for Pro Products. Conduct outreach, discovery, demos, negotiate contracts, forecast sales, and drive adoption while collaborating with Product, Solution Engineering, Onboarding, and Customer Success to prioritize features and retain customers.

Lead the technical direction of an engineering team, making major technical decisions, mentoring engineers, and improving technical quality through reviews and effective communication.