Top Tech Jobs & Startup Jobs in NYC, NY

Manage long-term success of enterprise and franchise accounts by building relationships, coaching users, driving product adoption, gathering usage intelligence, leading onboarding and escalations, analyzing engagement KPIs, and collaborating with product and support to improve customer outcomes and evangelism.

Lead ownership of the Salesforce platform with emphasis on CPQ and Billing: design and deliver Apex/LWC/Flow solutions, manage integrations (REST/SOAP, platform events, middleware), run CI/CD, enforce development best practices, mentor engineers, and apply AI-assisted tools to accelerate delivery.

Lead ServiceTitan's Australian product roadmap, localize core platform for compliance and market fit, drive customer discovery with Australian contractors, coordinate with global engineering and GTM teams, measure region-specific metrics, and launch/iterate products to establish long-term retention and sales enablement.