Top Tech Jobs & Startup Jobs in NYC, NY

The Customer Success Manager enhances customer satisfaction by managing accounts, resolving issues, guiding product utilization, and fostering long-term relationships to ensure client success with ServiceTitan.

Lead the engineering team at ServiceTitan, owning technical vision, improving systems, mentoring engineers, and collaborating with cross-functional teams to enhance product performance and reliability.

The GTM Operations Specialist utilizes AI and automation to streamline Go-To-Market content deployment, manage asset creation, and coordinate project timelines across teams for product launches.

Lead data governance initiatives, enhance data quality, mentor analysts, automate data controls, and advocate for governance across teams while solving complex data issues.

Manage post-sales relationships for Strategic Accounts, optimizing contract renewals and expanding revenue through upselling and collaboration with various internal teams.

Lead employee relations and investigations at ServiceTitan, ensuring fair resolution of issues and protecting organizational culture while providing strategic counsel as a People Business Partner.

Deliver instructor-led and webinar training (remote and on-site) as a product and industry expert, develop and maintain Litmos-based training and certification content, support customer transitions and change management, create supporting materials, and contribute to training program improvements.

Lead technical aspects of the reporting and dashboard platform, focusing on architecture, data ingestion, system performance, and mentoring engineers.

The Senior Product Designer will collaborate with teams to create user-friendly designs for an Enterprise SaaS product, conducting user research and prototyping solutions.

The Staff Product Designer will create data-driven solutions, prototype user interfaces, mentor junior designers, and collaborate across teams to enhance the user experience in a SaaS product.