Top Tech Jobs & Startup Jobs in NYC, NY

The Program Manager will oversee implementation and delivery for Law Enforcement Customers, manage contracts, and ensure successful integration of Skydio's platform. The role requires technical knowledge, project planning, risk management, and collaboration with various teams.

Lead demonstrations and integrations of Skydio drone solutions for public safety agencies. Run pilot programs, gather customer feedback, support cross-functional delivery, and develop Customer Success Plans while traveling extensively.

As Communications Manager, you'll drive media relations, manage customer storytelling, execute social media strategies, and partner across teams to enhance Skydio's narrative.

Design and scale renewals workflows and automation, own renewal lifecycle for a book of business, drive retention and expansion, lead negotiations and contract amendments, strengthen forecasting and data integrity, and partner cross-functionally to build durable renewal processes and reporting.

The Senior Manager, Training will lead customer training programs focused on drone technology for public safety and federal clients, ensuring effective adoption and compliance.

The Customer Success Manager will drive customer implementation, retention, and expansion by managing accounts, providing support, and ensuring clients realize the value of Skydio's solutions.

The CSM Manager leads a team of customer success managers for major public safety customers, ensuring customer satisfaction, driving outcomes, and resolving high-priority issues.

The Customer Success Manager will oversee customer implementation, usage, and retention, while fostering relationships and managing a portfolio of accounts to drive value and expansion.

Lead technical implementations and deployments of cloud-connected drone systems across enterprise customer sites. Install, configure, test, and maintain hardware and software, troubleshoot connectivity (WiFi/cellular), document procedures, manage implementation projects, and act as customer technical liaison to drive adoption and feedback to product and engineering teams.

The Customer Success Manager will lead implementation and expansion efforts for Public Safety customers, ensuring adoption of Skydio's technology through strong customer relationships and proactive support.