Top Tech Jobs & Startup Jobs in NYC, NY

Leads and scales a quota-carrying site security Solutions Engineering team. Owns technical sales performance, forecasting, hiring, enablement, territory alignment, customer trials, and fleet-wide expansion. Develops physical security technical playbooks, site assessment and deployment standards, integration strategies, and enterprise security review processes. Partners with sales, product, deployment, and marketing teams while translating customer requirements into product priorities. The role requires substantial travel, physical security expertise, UAS deployment knowledge, and people leadership.

Own marketing and revenue operations systems, including Marketo programs, segmentation, scoring, QA, lead routing, enrichment, lifecycle models, deduplication, and Salesforce administration. Partner with Marketing, Sales, and BDR teams to improve data quality, pipeline velocity, reporting, and operational efficiency. Build scalable workflows and automation, prioritize cross-functional requests, and convert recurring issues into durable processes.

Own a regional portfolio of drone dock accounts from signed opportunity through launch and handoff to Customer Success. Coordinate customer and internal stakeholders, lead site surveys and make-ready planning, manage network and infrastructure readiness, track risks and dependencies, drive approvals and operational prerequisites, enforce readiness gates, and escalate blockers. The role requires frequent travel, physical site work, and collaboration with public-sector and enterprise customers.

As a Sr Technical Support Representative, you will provide expertise in customer support for drone operations, troubleshoot issues, and enhance customer satisfaction through proactive communication and feedback loops.

Serve as a technical partner throughout the sales cycle, designing solutions, conducting demonstrations and proofs of concept, and supporting customer onboarding, implementation, expansion, and deployments. Translate industrial and security use cases into scalable drone workflows, guide API, networking, airspace, BVLOS, and docked operations strategies, and provide actionable feedback to Product and Engineering. The remote role requires 50–75% travel and significant customer engagement.

Leads the state, local government, and education Solutions Engineering organization across the United States and Canada. The role manages managers, scales hiring, owns technical win rates and coverage models, supports sales forecasting, and guides customer deployments and proofs of concept. Responsibilities include drone program design, site assessments, CAD/VMS integrations, BVLOS and waiver strategy, public-sector procurement, product feedback, and technical enablement. The position is remote with approximately 30% travel and requires strong public safety drone expertise.

Leads West-region launch readiness for Skydio’s dock business, managing a team of Readiness Specialists and overseeing customer deployments from pre-sales preparation through training, go-live, and handoff. The role owns readiness standards, launch gates, capacity planning, risk resolution, cross-functional coordination, customer advocacy, and on-time deployment outcomes. It requires extensive travel, public safety customer experience, familiarity with drone operations, and the ability to scale repeatable implementation processes.

Leads the SLED East Solutions Engineering team, overseeing hiring, coaching, technical quality, capacity, customer pursuits, deployments, proofs of concept, site assessments, integrations, airspace strategy, and public-sector procurement. Serves as the senior technical escalation point, partners with Sales on deal strategy and expansion, and represents customer requirements to Product and Engineering. The role supports public safety drone programs and requires approximately 30% travel and the ability to lift 60 pounds.

Own end-to-end commercial drone deployments, including planning, pilots, scaled rollouts, operational handoffs, and post-launch stabilization. Manage cross-functional hardware, software, operational, regulatory, logistical, schedule, dependency, and risk workstreams. Partner with customers to develop procedures, safety controls, training, maintenance, and support plans, while coordinating internal teams and translating field requirements into product and engineering deliverables.

Leads Technical Customer Support and Field Support teams serving defense and federal government customers using Skydio UAS products. Oversees customer issue resolution, onsite enablement, mission readiness, operational KPIs, customer satisfaction, team development, training, quality management, and process improvement. Partners with Product, Engineering, Program Management, Solution Engineering, logistics, and repair teams to resolve complex hardware, software, cloud, and operational issues. May provide extended-hours, weekend, holiday, and infrequent on-call support.