Top Tech Jobs & Startup Jobs in NYC, NY

Serve as named customers' primary technical contact and advocate, owning platform integration, performance, and escalations. Partner with Customer Success to drive adoption, analyze support trends, run Technical Business Reviews, and enable Centers of Excellence to reduce risk and remove technical barriers.

Enterprise SaaS Account Executive responsible for winning six-figure new business and managing upsells across large media, entertainment, gaming, and sports companies in North America. Own a book of new prospects and some existing accounts, collaborate with cross-functional teams and partners, use CRM tools to manage pipeline, perform complex solution selling and value assessments, and travel as needed.

Own an area of the revenue lifecycle to design, build, and operate AI agents and automations for GTM teams. Conduct stakeholder research, embed in field workflows, ship and iterate on agent outputs, monitor adoption and quality, scale patterns, and partner cross-functionally to drive measurable revenue impact.

Own messaging and go-to-market strategy for strategic technology partnerships. Develop differentiated value propositions, drive joint GTM and co-marketing programs, build field-ready enablement assets, support partner launches, measure adoption and performance, and collaborate cross-functionally with Product, Sales, Partnerships, and Marketing to ensure integrations are reflected across launches and campaigns.

Lead a small GTM Product Marketing team and translate core product messaging into field-ready narratives, plays, and enablement. Partner closely with Sales, Solutions, CS, and partners to drive pipeline, adoption, and deal velocity. Own partner and services GTM, prioritize high-impact launches, use AI judiciously, and measure impact against business outcomes.

Lead and scale the global Deloitte alliance: own GTM strategy, drive sourced and influenced pipeline with Sales, commercialize the partnership, ensure accountability, and coordinate cross-functional partner enablement and tooling to convert high-quality global revenue opportunities.

Lead a team of Business Systems Analysts and Technical Program Managers to define and execute the CX technology strategy and roadmap. Oversee full lifecycle of CX systems, vendor relationships, AI adoption, data integrations, governance, and cross-functional delivery to drive operational excellence for post-sales functions.

Manage and mentor a global Services Consulting team supporting pre-sales. Collaborate with Sales on deal cycles, conduct customer discovery, scope service requirements, present tailored service offerings, develop go-to-market materials, and liaise with post-sales to ensure smooth handoffs. Travel up to 30% and act as a subject-matter expert and internal advisor.

As a Technical Account Manager, you will manage the technical relationship with enterprise customers, drive product adoption, and ensure customer success by solving technical issues and supporting implementation strategies.

The Platform Engineering Manager leads and mentors a team to build and manage an automated platform, ensuring reliability, scalability, and effective product management for internal services.