Top Tech Jobs & Startup Jobs in NYC, NY

Lead the roadmap and commercial growth of Braze’s Content Cards and Banners products. Drive customer adoption, faster content creation, AI-powered authoring, API capabilities, enterprise access controls, reliability, performance, and observability. Partner with engineering, design, SDK, sales, support, and enterprise customers while defining product metrics, managing technical tradeoffs, and delivering scalable, programmable in-product messaging experiences.

Build and scale full-stack applications for Braze’s Cloud Data Ingestion and Data Transformation platforms. Own features end-to-end, with emphasis on backend development, scalable web applications, architecture, technical strategy, and high-volume data processing. Collaborate in an agile environment and deliver front-end experiences as needed. The role may involve automated data pipelines, asynchronous processing, ETL, microservices, distributed systems, and technologies such as Python, Django, React, Ruby on Rails, Snowflake, Kafka, Airflow, Sidekiq, SQS, and RabbitMQ.

Lead the architecture and technical roadmap for enterprise IAM centered on Okta. Build secure, automated identity lifecycle processes, integrations, governance controls, authentication and provisioning solutions. Use APIs, scripting, Terraform, and infrastructure-as-code practices to improve onboarding, access changes, offboarding, auditability, and operational resilience. Partner cross-functionally on security, SOX controls, zero-trust initiatives, and complex identity issues while mentoring engineers and reducing manual administration.

Develop and execute pricing, packaging, and monetization strategies for Braze’s B2B SaaS offerings. Analyze markets, competitors, customer needs, and revenue performance; build forecasts and financial models; establish KPIs; and lead pricing changes from analysis through launch. Partner cross-functionally with Product, Finance, Sales, Marketing, Legal, Customer Success, and other teams while creating scalable monetization frameworks and communicating recommendations to executives.

Lead a small GTM Product Marketing team and translate core product messaging into field-ready narratives, plays, and enablement. Partner closely with Sales, Solutions, CS, and partners to drive pipeline, adoption, and deal velocity. Own partner and services GTM, prioritize high-impact launches, use AI judiciously, and measure impact against business outcomes.

Serve as a trusted technical advisor during the sales process for Braze’s commercial customers. Demonstrate product capabilities, position BrazeAI solutions, provide strategic guidance, and build customer confidence. Partner with sales, marketing, security, product, and other teams while leveraging pre-sales consulting, sales engineering, or customer success experience. The role requires strong communication, storytelling, technical curiosity, and up to 50% travel during peak periods.

Lead full-cycle technical recruiting for Product, Design, and Engineering teams. Develop data-driven sourcing and hiring strategies, partner with hiring managers and executive leadership, improve recruiting operations, ensure an excellent candidate experience, manage high-volume searches, support organizational change, and mentor junior recruiters.

Coordinate recruitment for R&D and technical teams by scheduling interviews across time zones, managing candidate communications, creating job postings, maintaining ATS data hygiene, and improving recruiting processes. Partner with recruiters, hiring managers, and the broader Talent Team while ensuring a high-quality candidate experience and independently resolving scheduling and workflow issues.

Owns Braze’s global agency and systems integrator partnership strategy, including executive relationships, partner account leadership, certification and enablement programs, partner-led delivery quality, joint solution development, and global performance visibility. The role leads a team of Partner Account Directors, coordinates with regional sales and partner functions, expands international coverage, and drives partner-sourced pipeline, implementation quality, customer retention, and growth.

Leads enterprise Customer Success operations across multiple teams, owning customer retention, expansion, adoption, advocacy, KPIs, and executive relationships. Manages people managers, recruits and develops talent, mitigates account risks, drives customer value and ROI, partners with Sales, Services, and Product, and improves processes, reporting, and customer lifecycle practices.