Top Tech Jobs & Startup Jobs in NYC, NY

Build, operate, and automate Braze’s internal Infrastructure-as-a-Service and large-scale background processing frameworks. Collaborate with product teams to design scalable, observable systems, improve reliability via automation, and own scaling, failure modes, and operational safety. Implement tooling for capacity management, observability, and developer ergonomics. Participate in on-call rotation, incident response, and post-incident retrospectives to drive continuous improvement.

Own the full sales cycle for the Scale Retail segment: prospect, build and manage pipeline, conduct consultative discovery, close new SaaS business, and act as a trusted advisor to marketing/product/technical stakeholders to deliver measurable customer outcomes.

Lead design and delivery of enterprise integrations, automation, and AI-driven workflows across SaaS platforms. Architect scalable APIs, middleware, and conversational self-service; partner with Security, Infrastructure, and Product to reduce operational toil and enable reliable, extensible enterprise platform capabilities.

Lead and scale the global Deloitte alliance: own GTM strategy, drive sourced and influenced pipeline with Sales, commercialize the partnership, ensure accountability, and coordinate cross-functional partner enablement and tooling to convert high-quality global revenue opportunities.

Lead a team of Business Systems Analysts and Technical Program Managers to define and execute the CX technology strategy and roadmap. Oversee full lifecycle of CX systems, vendor relationships, AI adoption, data integrations, governance, and cross-functional delivery to drive operational excellence for post-sales functions.