Top Tech Jobs & Startup Jobs in NYC, NY

Manage complex humanitarian partner accounts across multimodal logistics, including ocean, air, trucking, and customs. Lead RFPs, renewals, business reviews, account expansion, retention, and strategic supply chain solutions for nonprofits and NGOs. Collaborate cross-functionally with operations, pricing, legal, and trade lane teams while mentoring teammates and improving processes through AI-enabled tools.

An 18-month rotational program covering gateway operations, customs, and sales/account management. Participants manage live shipment and client work while developing supply chain expertise, SQL, AI and low-code automation skills, reporting capabilities, and Lean process improvement experience. Graduates earn certification in AI and low-code tooling and transition primarily into Account Management, with additional paths in Automation Engineering, Forward Deployed Engineering, Consulting, Sales Engineering, Operations, Sales, or Customs.

Lead and grow a Trade Advisory team providing customs and trade compliance advice. Oversee client portfolios, develop service offerings, ensure regulatory compliance, mentor associates, and drive operational and revenue goals.

Serve as the operational bridge between e-commerce/retail clients and warehouse/3PL partners. Own SLA compliance, onboarding, billing reconciliation, forecasting and capacity planning, performance reporting, escalations, and partner accountability. Provide hands-on WMS/OMS support, train partner staff, drive corrective actions, and deliver client-facing reviews to retain and grow accounts while documenting processes for 4PL partnerships.

Manage and execute post-entry filings (PSC, protests), monitor liquidation statuses, maintain trackers, run analytics and reporting, coordinate automation and ACE portal access, interface with CBP and clients, manage deadlines, invoices, SOPs, and support Trade Advisory operations.

As a Global Operations Specialist, you will manage the shipment lifecycle for ocean and air freight, ensure data integrity, and maintain communication with partners to minimize delays in transit.

The Global Operations Associate will manage customer supply chains, ensure shipment quality, handle client issues, and coordinate logistics within a regional network.

Manage HS classification service and projects, research and assign Harmonized Tariff Schedule classifications, audit accuracy, maintain client databases, track CBP regulations and Section 301 tariffs, prepare deliverables, and support trade advisory infrastructure and stakeholder communication.

Own and grow a book of business by prospecting and closing net-new customers and upselling existing clients. Consult on supply chain needs, design value-driven solutions, lead onboarding and business reviews, coordinate cross-functional teams (operations, ocean, air, trucking, customs), and travel for in-person client engagements. Hit quota under a 50/50 comp plan.

Own and grow a portfolio of complex, multi-modal North American accounts. Lead renewals and RFPs, run strategic business reviews, identify cross-sell/upsell opportunities, and coordinate solutions with Operations, Pricing, Product, and Procurement. Mentor junior AEs and maintain compliance in a heavily regulated supply chain environment.