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Staff Software Engineer responsible for designing and developing backend services, APIs, and data models powering healthcare scheduling and availability systems. The role leads architecture for complex, scalable scheduling logic, drives cross-team technical initiatives, ensures operational excellence, collaborates with product and design teams, mentors engineers, and contributes to engineering quality. Primary technologies include C#/.NET and AWS, with opportunities to work across the stack using React and TypeScript.

Own full-cycle technical recruiting for engineering, infrastructure, data, security, product, and technology leadership roles. Partner with hiring managers, develop sourcing strategies, build diverse pipelines, advise on talent markets and assessments, close candidates, and improve recruiting processes. Use funnel analytics and ATS and sourcing tools to monitor pipeline health, improve hiring efficiency, and deliver an inclusive candidate experience.

The job description provides limited role-specific details. The Platform Engineering Manager would presumably lead platform engineering efforts supporting Zocdoc’s digital healthcare marketplace, collaborating with teams to build reliable, scalable infrastructure and platform capabilities.

Lead and coach Sales Associates generating enterprise pipeline across provider group and mid-market segments. Analyze Salesforce metrics, improve sales processes and presentations, develop scripts and content, increase win rates, foster team culture, and partner with bottom-of-funnel teams to build territory relationships and pipeline.

Leads Ventures operations by translating strategy into executable plans, coordinating cross-functional initiatives, removing execution obstacles, supporting planning cycles, and synthesizing performance insights for business leaders. Partners with Strategy, Sales, Product, Marketing, Engineering, Analytics, Legal, and Finance to drive operational excellence, growth, prioritization, and weekly business reviews.

Build and lead Zocdoc’s Talent Operations function from scratch. Own and optimize recruiting technology, integrations, knowledge systems, dashboards, metrics, data integrity, and compliance processes. Partner with Talent Acquisition, People Analytics, Legal, People Systems, and Total Rewards to improve recruiting efficiency and stakeholder experience. Manage two Recruiting Coordinators while remaining hands-on with tooling, documentation, reporting, process design, vendor management, and cross-functional initiatives.

Build full-stack platform components and product features for provider engagement, including profile services, scoring pipelines, recommendation APIs, personalization, and ML integrations. Own features from database through frontend and production, write tested and observable code, contribute to architecture and engineering practices, collaborate cross-functionally, and mentor junior engineers.

Leads recruiting strategy for Sales, Customer Experience, RevOps, Account Management, and Enablement teams. Partners with executives on workforce planning, headcount forecasting, talent pipelines, and hiring profiles. Manages and develops recruiters, oversees leadership searches, strengthens structured interview processes, and uses ATS and funnel analytics to improve recruiting efficiency, quality, and hiring outcomes.

Build and operate data platform services, APIs, SDKs, schemas, validation tools, event-driven pipelines, and reverse ETL workflows. Improve Kafka-based data delivery, schema evolution, observability, lineage, access controls, privacy, and compliance. Partner with engineering, analytics, data science, security, and infrastructure teams to create reliable, self-service data workflows. Operate AWS services, infrastructure as code, monitoring, alerting, and incident response.

Own the architecture and technical direction of Zocdoc’s Provider Engagement Platform. Design data pipelines, real-time practice intelligence systems, APIs, and ML integrations that power personalization and recommendations. Lead complex cross-team initiatives, make infrastructure decisions, ship production code using C#, React, and AWS, and mentor engineers while promoting strong engineering, testing, and observability practices.