Top Tech Jobs & Startup Jobs in NYC, NY

Delivers customer-facing technical solutions using monday.com integrations, custom applications, data migrations, and agentic AI. Leads discovery, requirements gathering, implementation, documentation, and customer communication across complex enterprise engagements. Develops reusable internal tooling and advocates for customer needs with Product and R&D teams. Requires experience with enterprise software, AI engineering, APIs, TypeScript or JavaScript, integrations, cloud deployment, and consultative delivery.

Designs and oversees complex enterprise AI deployments for external customers. Responsibilities include technical discovery, AI and data architecture, integrations, migrations, effort estimation, statements of work, solution documentation, security and governance standards, delivery oversight, customer presentations, and mentoring engineering teams. The role also develops reusable estimation models, discovery tools, and reference architectures while supporting the sale of technical services. This is a hybrid position requiring three days weekly in the New York office.

Own customer interactions across chat, email, and Zoom, diagnosing complex product and configuration issues while identifying broader business value opportunities. Provide customer education, explain technical solutions clearly, collaborate with Tech Touch teams, surface recurring patterns, and contribute product knowledge to the support team. The role requires strong technical aptitude, customer empathy, communication skills, adaptability, and the ability to deliver premium support experiences.

Owner of full-cycle recruiting for GTM/CRO roles across the Americas, partnering with VP-level leaders and HRBPs. Build targeted sourcing strategies, run structured interviews, use ATS (Ashby) and hiring metrics to manage high-volume requisitions, improve processes, and ensure excellent candidate experiences.

Own the full sales cycle for named enterprise accounts, from relationship building and stakeholder engagement through negotiation and contracting. Demonstrate monday.com’s value and connect its solution to customer ROI, develop account strategies, coordinate cross-functional support, and serve as an escalation point for commercial and relationship issues.