The Senior Customer Success Manager is responsible for maintaining relationships with strategic customers, ensuring product success, and delivering customer engagement to drive revenue retention and growth.

Design and lead end-to-end Salesforce Sales & Service Cloud solutions including architecture, integrations, data migration, configuration (Apex, Lightning), performance optimization, governance, and stakeholder collaboration. Mentor teams and ensure compliance, scalability, and alignment with business processes.

The Account Executive, Enterprise is responsible for generating new client acquisition and fostering revenue growth in existing accounts, requiring strong B2B sales skills and industry knowledge.