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Own post-sale onboarding from discovery to activation and handoff. Lead client discovery, deliver training, manage projects and timelines, coordinate stakeholders, drive client accountability, refine scalable implementation workflows, and use CRM/automation/AI tools to improve efficiency.

The Sales Development Representative generates leads and qualifies Property Manager clients through outbound calls and emails, working closely with marketing and sales teams to drive engagement and conversions.

Design and run post-sales enablement across Implementation, Customer Experience, Support, and Data Management to shorten time-to-value, boost activation and adoption, improve resident support, and standardize data flows. Build playbooks, training, knowledge bases, asynchronous content, and feedback loops; partner cross-functionally to measure program impact and drive continuous improvement.