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Own technical discovery, demos, integration scoping, and implementation for complex customer accounts. Evaluate APIs and system constraints, assess integration feasibility and risk, produce technical scope documents, and lead handoffs and deployments through go-live. Monitor integration health, onboarding quality, and data accuracy while communicating tradeoffs to Sales, customers, Product, and Engineering. Use SQL to analyze deal complexity and onboarding performance, and maintain discovery processes and QA standards.

The Sales Engineer supports complex deals by leading technical discovery, demos, integration scoping, and technical documentation. They assess CRM, lead source, API, webhook, scheduling, call center, data synchronization, automation, and reporting requirements; advise on feasibility, risk, and pricing; and lead technically complex customer implementations through go-live. The role also performs post-launch health checks, monitors integration quality and onboarding metrics, maintains discovery resources, and communicates customer learnings to Product and Engineering.

Own end-to-end technical implementation of complex integrations: build n8n flows, direct API integrations, webhooks, and middleware; scope projects with sales; QA, monitor, and iterate on deployments; create reusable architecture patterns; surface product needs to R&D; act as a client-facing technical consultant including onsite visits.

Develop and execute B2B content and organic social strategies across the buyer journey. Write, edit, and deliver content for web, campaigns, search, email, social, customer stories, video, events, and executive thought leadership. Establish messaging frameworks, SEO programs, editorial standards, and social calendars; manage agencies and community engagement; create multimedia narratives; and use performance data to improve traffic, engagement, conversions, leads, and pipeline influence.

Own and scale Hatch's partner program end-to-end: launch integrations, run co-marketing/co-sell campaigns, enable partners with collateral, coordinate partner events, create repeatable playbooks, maintain partner relationships, and track/optimize partner-driven pipeline and referral ROI.

Build custom n8n flows, API integrations, webhooks, and middleware to implement complex, code-level onboarding and orchestration for enterprise SaaS clients. Scope projects with sales, own end-to-end technical onboarding, QA, monitoring, and feed recurring needs back to Product. Act as a client-facing technical consultant, including onsite visits, and create reusable integration patterns.