Top Tech Jobs & Startup Jobs in NYC, NY

Lead a remote customer onboarding team serving SMB hospitality clients. Responsibilities include coaching and developing onboarding coaches, improving onboarding processes through AI and modern tools, managing customer portfolios and retention goals, resolving escalations, partnering with Sales, Product, and Support, tracking success metrics, supporting adoption, demonstrating ROI, and identifying upsell opportunities.

Lead global brand partnerships and enterprise sales for Cloudbeds, closing long-cycle, multi-million-dollar hospitality deals, driving pilots to enterprise rollouts, managing a growing team, representing the company at events, and partnering with execs across Product, Ops, and Commercial to ensure successful delivery.

Serve as HR Business Partner for Customer Success & Onboarding across North America and Canada: advise leaders on org design, workforce planning, performance management, compliance, employee relations, and Workday-driven People operations. Drive regional HR initiatives, support audits and contractor compliance, and collaborate with global HR teams to strengthen processes and leadership capability.