Top Tech Jobs & Startup Jobs in NYC, NY

Own the technical marketing strategy and customer-facing assets for AI-driven cybersecurity solutions. Create demos, videos, whitepapers, technical blogs, integration guides, benchmark reports, architecture content, and launch materials. Translate engineering capabilities into clear messaging for technical and executive audiences, support analyst engagements, maintain accurate technical content, and partner with Product Management, Engineering, Sales, and Marketing to enable the field and support deal closure.

Design, build, operate, and scale secure, reliable, cost-efficient cloud infrastructure across AWS and Azure. Develop infrastructure as code, support Kubernetes and microservice environments, collaborate with engineering teams, participate in on-call and incident response, automate operational toil, reduce technical debt, and improve platform reliability using AI-assisted development tools.

Design and deliver development infrastructure systems, maintain CI/CD tools and pipelines, improve GitHub Actions, Docker images, and deployment workflows, and resolve complex on-call issues. The role involves cloud-native engineering, distributed systems, containerization, microservices, generative AI workflows, code reviews, planning, and coaching other engineers.

Provides L1 technical support to enterprise customers using cloud email and SaaS security platforms. Resolves configuration, API, integration, false-positive, and threat-investigation issues through ticket ownership, log analysis, root-cause analysis, and collaboration with Engineering and Product. Supports onboarding, maintains knowledge-base documentation, communicates customer updates, identifies recurring issues, and recommends product improvements. Requires Spanish fluency and experience supporting cybersecurity, SaaS, or enterprise technology environments.

Own Abnormal’s visual aesthetic and creative direction across brand identity, campaigns, product launches, experiential events, and environments. Lead visual ideation, develop concept art and mood boards, establish scalable creative guidelines, and serve as the organization’s visual authority. The role requires hands-on concept work, strong sci-fi and cyberpunk visual storytelling, collaboration with executive leadership and creative services, and the ability to translate a distinctive aesthetic into clear direction others can execute.

Build backend services, data pipelines, detection features, and AI agents for email security. Integrate machine learning and large language models into investigation workflows, evaluate attack detection accuracy, improve reliability and performance, and own features from design through production release. Collaborate with ML engineers, data scientists, and software engineers while contributing tested code, technical designs, and code reviews.

Owns partner enablement for Abnormal’s reseller, distributor, and referral ecosystem. Responsibilities include designing certifications and training, onboarding partners, enabling internal co-selling teams, creating sales assets, supporting platform cross-sell motions, analyzing performance data, and using AI to scale coaching and content. The role requires strong channel experience, facilitation, analytical, communication, and cybersecurity or SaaS knowledge, with approximately 20–30% travel.

Owns go-to-market data governance, quality, enrichment, and automation across Salesforce and connected systems. Designs standards, controls, source-of-truth models, AI and LLM-powered workflows, monitoring, and remediation processes. Partners with Business Operations, Marketing Operations, Customer Success, Finance, IT, and security to improve data accuracy, compliance, reporting, and operational efficiency. Leads data management and automation projects from planning through measurable outcomes.

Leads the CFO’s strategic programs across Finance and other company functions, establishing priorities, milestones, owners, reporting cadences, and escalation processes. Oversees controls, audits, compliance workstreams, operating rhythms, talent programs, international expansion frameworks, and ESG initiatives. Drives AI adoption in Finance by developing practical workflow tools and measuring usage and time savings. Represents the CFO with executive stakeholders and ensures commitments are completed on schedule.

Manage mid-market SaaS customer relationships from onboarding through adoption, retention, and expansion. Lead business reviews, communicate ROI, develop success plans, monitor customer health, resolve escalations, and coordinate with Product, Engineering, Support, and Sales. Provide customer education, communicate product updates, identify adoption opportunities, and deliver tailored recommendations. The role requires strategic and technical customer engagement, executive relationship management, and expertise in internet technologies, networking, and email security.