Lead strategic direction for a major financial-services account, focusing on customer experience, digital products, brand, and communications strategy. Translate qualitative and quantitative research into insights, compelling stories, and actionable recommendations. Partner with account, creative, product, technology, UX, delivery, and data-science leaders to guide creative work, develop products and experiences, grow the business, and provide thought leadership.

Create authoritative, editorial-quality personal-finance content for a leading financial-services brand. Responsibilities include researching and reporting long-form educational articles, financial news, and consumer-focused content; interviewing experts; verifying sources and facts; translating complex topics into accessible language; applying AP style; and collaborating with editors and strategists. The freelance engagement is remote for U.S.-based workers, requires Eastern Time availability, runs through December 23, 2026, and requires 40 hours per week.