Top Tech Jobs & Startup Jobs in NYC, NY

Triage bug bounty and vulnerability management reports, validate findings, assess severity, identify duplicates, and coordinate remediation through closure. Collaborate with PSIRT, engineering, legal, communications, customer success, and security teams. Support CVE assignments as a CNA representative, communicate with researchers and customers, maintain accurate records, monitor operational metrics, and improve vulnerability-handling procedures, runbooks, and documentation.

Create technical content, videos, demos, presentations, and product walkthroughs showcasing GitLab’s DevSecOps and AI agent capabilities. Engage developers, customers, sales teams, and online communities through webinars, events, forums, Discord, and social platforms. Answer technical questions, deliver analyst briefings, research the developer tools landscape, test new features, and provide product feedback. The role is remote, supports U.S. and Canadian time zones, and requires up to 20% travel.

Build and manage strategic customer relationships, drive enterprise sales growth, and help organizations adopt GitLab’s AI-powered DevSecOps platform. This is a future pipeline opportunity with responsibilities and requirements to be finalized. The role is remote globally, subject to location-based eligibility requirements.

Leads Professional Services operations by building scalable planning, forecasting, capacity, resource management, delivery, financial, and reporting processes. Partners with Finance, Sales, Customer Success, Engineering, and Delivery to improve PSA, CRM, time-tracking, automation, service pricing, revenue recognition, and go-to-market alignment. Provides leadership visibility into pipeline, staffing, utilization, project economics, margins, and growth while driving operational maturity across distributed services organizations.

Generates qualified meetings and sales pipeline through inbound lead management, account research, discovery conversations, and multichannel outreach. Collaborates with marketing and sales teams to develop target lists, messaging, and call strategies. Tracks activities in Salesforce and Outreach.io, reports results, documents processes, and mentors new SDRs. The role is fully remote and includes onboarding and training in GitLab and DevOps.

Provide technical direction for GitLab Dedicated, a managed single-tenant SaaS platform. Lead architecture and transformation across resilience, failover, tenant orchestration, change management, automation, and platform integrations. Identify systemic reliability and scalability risks, establish reusable platform patterns, strengthen service ownership, and guide cross-team technical decisions. Mentor senior engineers and advance engineering excellence across the organization.

Designs and evolves GitLab’s enterprise architecture across business, application, data, and technology domains. The role produces build-ready architectures for Salesforce, NetSuite, Zuora, Zendesk, Workato, integrations, data platforms, and AI-enabled workflows. Responsibilities include process redesign, API and data architecture, security and compliance, platform health assessments, technical debt reduction, proofs of concept, production issue resolution, and architectural governance. The architect partners closely with engineering, infrastructure, security, data, and AI teams while influencing stakeholders without direct people management.

Leads GitLab’s public-sector renewals organization across Federal, State and Local, and Education accounts. Manages and develops Renewal Managers, improves forecast accuracy, oversees renewal risks, drives retention and expansion, and establishes scalable operating processes. Partners with Sales, Customer Success, Finance, Legal, Product, Operations, and channel partners to support complex procurement and licensing cycles. Owns workforce planning, coverage, territory strategy, reporting, and leadership development for the renewals team.

Owns execution and outcomes for the Chief Customer Officer’s strategic portfolio, including go-to-market transformation, retention and renewal programs, product feedback loops, and executive account engagement. Converts executive direction into structured workstreams, coordinates senior cross-functional stakeholders, monitors program health and business metrics, escalates risks, drives accountability, and recommends scope or prioritization changes. The role also establishes operating standards for a growing programs function in a globally distributed environment.

Build reusable backend platforms and developer-facing tooling for performance testing, analysis, reporting, and AI-assisted engineering workflows. Enable service teams to independently incorporate performance testing into development and CI workflows through self-service capabilities, documentation, templates, diagnostics, and guidance. Partner with engineering teams, influence adoption, generalize solutions, and provide expertise on complex performance challenges.