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Serve as a trusted advisor to a portfolio of customers to drive adoption and measurable outcomes with GitLab. Provide deployment guidance, lead workshops and Centers of Excellence, translate product usage data into actionable recommendations, monitor KPIs, manage regular touchpoints per SLAs, and collaborate cross-functionally to align on customer success and expansion plans.

Provide post-sales technical product expertise to public-sector customers to drive adoption of GitLab use cases (SCM, CI/CD, DevSecOps, Agile Planning). Deliver webinars, hands-on labs, workshops, and office hours in a pooled model; advise on architecture and implementation; collaborate with CSMs, AEs, and Renewals; create reusable enablement content and maintain specialty competency.

The Executive Assistant will support VPs across Business Systems, Support, and Data by managing schedules, logistics, and communications, ensuring prioritization of tasks in a fast-paced, remote environment.

As Sr Manager of Customer Experience Operations at GitLab, you will lead operations teams, partner across departments, and drive process improvements in customer success and financial operations.

Lead a global End User Services team delivering 24/5 support for GitLab's SaaS toolstack. Own EUS strategy, incident/request/problem/change management, SLAs, CSAT, asset and SaaS lifecycle, and scale support via automation, self-service, and AI. Partner cross-functionally with People, Security, IT Engineering, Workplace, Finance, and Procurement to optimize onboarding, tooling, vendor relationships, and operational KPIs.

Lead a team of Solutions Architects to support enterprise customers, drive technical evaluations, and promote successful adoption of the GitLab platform. Coach and mentor team members while ensuring alignment with sales and product management.

Oversee a globally distributed engineering organization, set engineering strategy, drive operational excellence, and champion AI-native practices in a remote environment.

As Field CTO for the Public Sector at GitLab, act as a trusted advisor providing technical guidance on DevSecOps and security to public sector clients. Engage in pre-sales conversations, ensuring alignment of GitLab's offerings with clients' needs while also collaborating with internal teams for go-to-market strategy and technical content development.

As a Business Development Representative at GitLab, you'll prospect targeted accounts, generate meetings, collaborate with teams, and engage buyers for the AI-powered DevSecOps platform.

As a Commercial Account Executive at GitLab, you'll be responsible for driving sales strategies, enhancing developer productivity, and fostering strategic relationships with clients.