Top Tech Jobs & Startup Jobs in NYC, NY

Own complex customer escalations from triage through resolution, coordinating cross-functional teams and executive communications. Analyze escalation trends, quantify business impact, and lead programs that improve workflows, tooling, reporting, SLAs, and customer-facing processes. The role also includes coaching frontline teams, producing post-mortems, tracking commitments, and driving systemic improvements that reduce resolution times and improve customer satisfaction.

Build and scale AI-enabled developer experience systems, including CI/CD platforms, deployment safeguards, observability, automated response workflows, and multi-agent orchestration. Reduce developer toil and technical debt while improving software delivery speed, safety, reliability, and production quality. Partner with engineering teams to adopt AI-native delivery practices and convert emerging capabilities into scalable internal platforms.

Own global mobility and immigration programs, including case management, policy administration, compliance, vendor coordination, employee support, and process optimization. Partner with HR, Recruiting, Legal, and external providers to improve workflows using AI and automation. The role also supports benefits and leave-of-absence coordination while developing broader expertise in Total Rewards.

Leads revenue accounting and contract review for complex customer agreements, applying ASC 606 and documenting technical conclusions. Owns revenue controls, SOX compliance, audits, process automation, and revenue systems improvements. Partners with Sales, Legal, Deal Desk, and auditors on deal structuring and reporting. Builds AI-enabled accounting workflows and manages an inclusive, high-performing team.

Leads complex contract reviews and ASC 606 revenue recognition conclusions, partners with Sales, Legal, Deal Desk, and auditors, and owns revenue controls and SOX compliance. Drives automation of accounting processes, close activities, and revenue systems while addressing complex contract modifications and variable consideration. Builds AI-enabled accounting workflows and manages, mentors, and develops a high-performing revenue accounting team.

Leads Samsara’s globally distributed Core Infrastructure team, combining people leadership with technical strategy across compute, networking, storage, cloud systems, reliability, and efficiency. The manager will develop engineers, establish ownership, improve operational health, lead modernization and disaster-recovery initiatives, build automation and self-service infrastructure, and coordinate with engineering and security leaders. The role requires 8+ years of software engineering experience, including at least two years managing software or infrastructure engineers.

Monitor and analyze security events, lead incident response and employee investigations, conduct digital forensics, and communicate findings to technical, executive, legal, and compliance stakeholders. Build investigation scripts, runbooks, automated workflows, and security operations capabilities. Mentor engineers and support insider threat initiatives while collaborating across teams on cloud security and incident response.

Leads complex, cross-functional web programs from planning through delivery, including website launches, digital campaigns, development initiatives, and continuous improvements. Owns program plans, schedules, resources, risks, dependencies, documentation, and stakeholder communications. Coordinates Creative, IT, marketing, campaigns, developers, agencies, and consultants; translates business objectives into roadmaps; supports Agile delivery; and establishes scalable digital processes and best practices.

Design and build end-to-end web and AI-powered dashboard features, scale cross-platform full-stack infrastructure, standardize product patterns, mentor engineers, lead cross-team technical projects, and collaborate with product and design to improve user workflows and AI adoption.

Lead design and operation of large-scale data pipelines and data APIs. Build Spark/PySpark workflows on Databricks, optimize job performance, manage data quality and observability, and develop MCP servers and AI-agent integrations. Mentor engineers, define standards, support production incidents and on-call rotations, and collaborate with stakeholders to deliver scalable data platform products.