Top Tech Jobs & Startup Jobs in NYC, NY

As an Engagement Management Lead, you'll manage strategic customer relationships, oversee project delivery, and ensure quality outcomes while navigating complex customer dynamics.

Design, build, and maintain foundational platform systems and cloud infrastructure supporting Scale's AI data and RLHF products. Collaborate with cross-functional teams to define features, improve engineering practices, and drive platform reliability, deployment, and CI/CD workflows.

Conduct cutting-edge machine learning research involving frontier models, reinforcement learning, post-training, scalable oversight, synthetic data, safety, evaluation, and alignment. Interns develop and improve production ML systems, research new methods, conduct experiments, and may publish or ship work with mentorship from researchers and collaboration across industry and academia.

Design responsive, accessible, high-performing web experiences for Scale's digital properties, primarily scale.com. Create wireframes, prototypes, high-fidelity mockups, reusable design systems, components, and page templates. Partner with engineers and cross-functional stakeholders to communicate design intent, review implementations, evolve the brand, and improve user experiences. Explore emerging AI tools, interaction patterns, analytics, and experimentation to deliver innovative, scalable digital experiences.

Design and develop shared platform systems, foundational data platforms, cloud infrastructure, orchestration, and software delivery tooling. Partner with stakeholders and cross-functional teams to define and deliver features, improve engineering practices, and communicate technical concepts. The role requires expertise in backend systems, distributed systems, public cloud, containerization, databases, orchestration, and CI/CD, with opportunities to support AI-focused products.

Lead the architecture, development, and operation of a reliable orchestration platform for distributed workflows. Build workflow primitives, APIs, and infrastructure supporting scheduling, retries, state management, observability, security, scalability, and developer experience. Partner with cross-functional teams, establish engineering standards, and drive technically complex projects from design through production operation.

Own outbound prospecting, customer education, discovery, and Stage 2 qualification for enterprise AI opportunities. Generate and qualify pipeline, explain AI capabilities and workflows, develop customer narratives, coordinate with Solutions Engineering, Marketing, and GTM Strategy, and transition qualified opportunities to Account Executives. Maintain CRM hygiene and pipeline visibility while building expertise in enterprise AI deployment patterns and customer use cases.

Lead account-based marketing programs for strategic enterprise accounts across healthcare, financial and professional services, and consumer verticals. Own ABM strategy, multichannel campaign execution, account planning, stakeholder engagement, KPI reporting, pipeline attribution, and repeatable playbook development. Partner with enterprise sales, growth marketing, content, product marketing, and field teams while managing creative production and fulfillment partners.

Lead initiatives to drive revenue and growth in Generative AI, collaborating with teams and developing strategies aligned with market needs.

Lead and grow the enterprise product design team: set design direction, hire and develop designers, drive end-to-end design execution, raise craft standards, contribute to the design system, root decisions in user research, and define human-agent interaction patterns for AI workflows.