Top Tech Jobs & Startup Jobs in NYC, NY

Provides proactive executive support through complex calendar and travel management, meeting coordination, communications, event planning, expense preparation, and project tracking. Partners with executives and their teams to prioritize work, drive accountability, streamline processes, and execute leadership summits and strategic gatherings. The role requires strong discretion, organization, communication, cross-functional relationship-building, contract and procurement experience, and proficiency with administrative tools.

Leads Developer Evangelism across North and Latin America, setting regional strategy, managing and mentoring Developer Evangelists, building developer community engagement, and partnering with Marketing, Product, Sales, and other teams. Owns program success through metrics, stakeholder communication, cross-functional collaboration, and initiatives that improve developers’ experience with Twilio products. The role is remote in the US and includes approximately 10% travel.

Design, build, and maintain GTM data models, automated data quality checks, and BI-as-code pipelines. Deliver sales and executive analytics, visualizations, and partner with cross-functional teams to ensure trusted metrics and drive continuous improvement toward AI-ready reporting.

Leads global onboarding operations by building governance frameworks, SOPs, SLAs, workflows, and automation. Analyzes operational telemetry and activation metrics, partners with Product and Engineering on platform controls, translates technical changes for operations teams, manages escalations, documents processes, and mentors staff. The role requires strong data fluency, cross-functional program execution, and experience operating in ambiguous, regulated technology environments.

Drive prospecting, consultative solution selling, and closing for Twilio’s new products across enterprise accounts. Build strategic customer relationships, validate sales motions and use cases, manage complex multi-product deals, develop territory strategies, and collaborate with product, finance, legal, marketing, and engineering teams. Maintain accurate Salesforce pipeline and forecasts while serving as a customer advocate and technical subject matter expert.

Develop and execute executive communications strategy for Twilio’s Chief Product and Technology Officer. Write keynotes, presentations, blogs, press materials, social content, and internal communications; drive thought leadership and change-management initiatives; and represent R&D innovation to employees, customers, investors, media, and analysts. Partner with product marketing, corporate communications, R&D leadership, and cross-functional teams to strengthen the CPTO’s voice and Twilio’s innovation narrative.

Engage high-value self-service customers, identify growth and retention opportunities, guide product adoption, qualify inbound and outbound leads, and collaborate with Sales, Solutions Engineering, Marketing, and Product teams. The role manages a high-volume account book and helps customers scale Twilio Communications, SendGrid, or Segment products.

Lead product strategy and development for Twilio’s identity platform, including authentication, authorization, and emerging human and non-human identity use cases. Partner with product, engineering, design, and go-to-market teams to define roadmaps, translate customer needs into capabilities, author product requirements, and deliver developer-focused experiences. The role requires strong technical and analytical judgment, comfort with ambiguity, and deep product ownership.

Leads engineering teams responsible for Twilio’s Porting, Hosting, and A2P Messaging products. Owns roadmap delivery, architecture collaboration, reliability, incident response, security, AI-assisted development, stakeholder alignment, and operational tooling. Recruits, develops, and retains a high-performing engineering organization while balancing customer commitments, platform needs, and operational investments.

Lead marketing strategy, analytics, and GTM operations for Twilio.org’s Social Impact team. Build investment proposals, ROI models, attribution frameworks, account-tiering logic, automated marketing triggers, executive scorecards, and pipeline-generation programs. Partner with marketing and data science leaders to optimize budgets, campaigns, routing, and commercial performance. Maintain Looker, Tableau, Salesforce, and analytics infrastructure while modernizing SQL-based reporting and data quality processes.