Top Tech Jobs & Startup Jobs in NYC, NY

Lead end-to-end UX for Twilio Voice products, translating telecom abstractions (SIP, WebRTC, real-time media) into developer-focused interfaces. Drive cross-channel coherence, define systems architecture and naming frameworks, integrate voice with conversational AI, mentor designers, and partner with product and engineering leadership to deliver scalable, high-fidelity experiences within Twilio’s One Console.

Lead design and build of a 0-1 Identity Graph platform for real-time identity resolution. Own architecture, implement high-performance synchronous read models, build data pipelines, enforce PII privacy boundaries, ensure production resilience and observability, and mentor engineering teams while aligning cross-team stakeholders.

The Staff Software Engineer will architect and implement scalable data systems, collaborate with teams, mentor engineers, and ensure data integrity.

Design, build, and operate highly available, high-throughput backend services for Twilio SendGrid. Modernize Go-based microservices, manage dual-cloud AWS/Azure infrastructure with Terraform, improve observability and reliability, mentor engineers, and balance feature delivery with platform refactoring.

Lead audience acquisition and engagement for flagship events (SIGNAL, World Tour, Exec Connect). Build integrated campaigns across channels, execute in Marketo, analyze performance in Salesforce/Tableau/Excel, optimize messaging and segmentation, localize global programs, enable sales activation, and create reusable event playbooks and reporting.

Lead architecture and roadmap for Twilio's Compliance Experiences platform, modernizing legacy systems into cloud-native microservices. Drive AI-augmented development, design high-availability APIs and data systems, mentor senior engineers, ensure regulatory-compliant developer experiences, and lead incident remediation and cross-team technical strategy.

Build and own backend identity APIs and core authentication flows for scale. Partner with product and engineering leadership, author design docs, improve production resilience and observability, handle incident response and on‑call, collaborate across teams, and mentor other engineers.

Senior HRBP advising SVP and VPs across GTM, Partners, and Strategic Growth. Drive workforce planning, organizational design, succession, AI-driven people analytics, change leadership, and executive coaching to scale global teams and improve operational performance.

Lead technical pre-sales for strategic accounts: drive discovery, design architectures, deliver demos and POCs, propose solutions using Twilio APIs, mentor engineers, and partner with sales to secure technical wins.

The Director of Strategic Accounts will lead a team focused on revenue growth in the healthcare sector, mentoring and guiding account executives. Responsibilities include pipeline management, customer engagement, and maintaining accurate CRM data.