Top Tech Jobs & Startup Jobs in NYC, NY

Lead new business acquisition for Twilio's messaging, voice, and email products across mid-market and enterprise accounts. Prospect, design technical solutions, manage complex contract and pricing negotiations, maintain pipeline in Salesforce, and partner cross-functionally to meet iACV quota while advising product and carrier teams on customer needs.

Lead architecture and technical roadmap for Twilio's Compliance Experiences platform. Modernize legacy systems into cloud-native microservices, drive AI-augmented development (LLMs/agents), ensure reliability/security at scale, mentor senior engineers, translate regulatory requirements into developer-friendly APIs, and steer cross-team technical strategy and incident remediation.

Design, build, deploy, and operate large-scale, highly available distributed systems for Twilio SendGrid. Improve scalability and security, implement reliable components, add monitoring, automate processes, and collaborate with product and engineering to deliver customer-focused features.

Lead pricing strategy and execution for enterprise monetization initiatives. Build price optimization models, design dashboards (Tableau/Looker), analyze complex sales and usage data with SQL, and partner with Deal Desk, Sales, and Finance to protect margins and improve revenue realization.

Design, build, and scale backend systems and APIs for Twilio Segment CDP. Collaborate with product, design, and engineering to balance performance and architecture, troubleshoot reliability, participate in on-call rotation, and drive system-level improvements.

Design end-to-end onboarding and compliance experiences, lead UX research, collaborate with product and engineering, evolve design systems, facilitate team decisions, and drive product strategy and execution.

Drive architecture, design, and implementation of large-scale software systems. Lead technical strategy, mentor engineers, collaborate cross-functionally, ensure code quality and operational reliability, and guide delivery of complex features and platform improvements.

Own and expand strategic mid-market to enterprise retail accounts by driving multi-product Twilio platform adoption, leading consultative sales cycles, forecasting, and cross-functional account teams to deliver revenue, gross margin, and profitable growth.

Lead and coordinate incident response across engineering and cross-functional teams, drive timely incident triage and resolution, communicate status to stakeholders, run post-incident reviews, maintain incident playbooks, and continuously improve incident management processes to minimize customer impact.

Lead a team to build and scale a centralized B2B demand generation engine. Own full-funnel pipeline targets, multi-channel digital budgets, ABM and inbound programs, AI-first automation, and cross-functional alignment with Sales, Product Marketing, Events, and Brand teams to drive revenue growth for Twilio.org.