Top Tech Jobs & Startup Jobs in NYC, NY

Lead new business acquisition for Twilio's messaging, voice, and email products across mid-market and enterprise accounts. Prospect, design technical solutions, manage complex contract and pricing negotiations, maintain pipeline in Salesforce, and partner cross-functionally to meet iACV quota while advising product and carrier teams on customer needs.

Lead end-to-end UX for Twilio Voice products, translating telecom abstractions (SIP, WebRTC, real-time media) into developer-focused interfaces. Drive cross-channel coherence, define systems architecture and naming frameworks, integrate voice with conversational AI, mentor designers, and partner with product and engineering leadership to deliver scalable, high-fidelity experiences within Twilio’s One Console.

Partner with R&D leadership to design and deliver localized talent and culture programs. Lead VP/SVP pipelines, succession planning, leadership development, performance calibration, and talent scorecards to align HR cycles with R&D strategic goals.

Lead and scale a Sales Business Partner (SBP) team and act as SBP to a multi-billion dollar sales leader. Provide strategic advisory, drive GTM strategy execution, manage forecasting and pipeline health, run operational cadences, deliver executive reporting, lead local rollout of sales initiatives, and partner cross-functionally to align planning, compensation, and enablement while developing a high-performance, sales-aligned team.

Partner with R&D product leaders to prioritize investments, build ROI-driven financial frameworks, lead forecasting and scenario planning, develop flexible financial models for portfolio optimization and M&A analysis, synthesize insights for executives, and manage a team of 3–4 financial analysts supporting Engagement and Channel products.

Lead the strategic design vision for Twilio Email and SendGrid, defining end-to-end workflows, cross-channel UX harmonization, observability and telemetry patterns, scalable design system primitives, and mentoring designers while partnering with product and engineering leaders to shape long-term platform roadmaps.

As a Staff Machine Learning Engineer at Twilio, you will build and maintain data pipelines and ML infrastructure, ensuring high-quality data and model performance while collaborating with product and security teams.

Lead Trust Hub (KYC) product initiatives end-to-end: define vision and roadmap, drive cross-functional delivery, translate customer needs into requirements, set success metrics, run data-driven reviews, and mentor junior PMs to ensure compliant, developer-friendly onboarding experiences.

Partner with R&D, Product, and Engineering as the autonomous finance lead for cloud infrastructure costs. Build dynamic driver-based forecasts and financial models, perform deep-dive variance analyses, identify cost-containment opportunities, track vendor and cloud spend, ensure correct accounting classifications, drive automation and process simplification, and communicate complex cloud cost structures to non-financial stakeholders.

As a Software Engineer on the Segment team, you'll design, build, and scale APIs for customer data solutions, collaborate with cross-functional teams, and improve system reliability through coding and troubleshooting.