Top Tech Jobs & Startup Jobs in NYC, NY

Design, implement, test, deploy, and operate features for the Twilio Console using modern JavaScript technologies. Own code, participate in on-call rotation and incident RCAs, write automated tests, reduce technical debt, and collaborate in an Agile/SCRUM team using GitHub, Jira, and CI/CD pipelines.

Lead and grow enterprise Communications platform accounts (Financial Services and Health & Life Sciences). Develop account strategy, run consultative sales cycles, manage forecasts and pipeline in Salesforce, collaborate cross-functionally, and deliver revenue and gross profit results.

Drive net-new customer acquisition and close deals within self-service accounts. Understand customers' business and technical needs, design Twilio API-based communications solutions, collaborate cross-functionally, prioritize multiple deals, and help build processes and playbooks to grow revenue and ensure customer satisfaction.

Qualify leads, acquire new self-service customers across nonprofit and social-impact sectors, design technical solutions using Twilio's communications APIs, manage full sales cycles and pipeline in Salesforce, execute automation strategies to scale customers while preventing churn, collaborate cross-functionally, and communicate technical and financial details clearly to drive revenue and customer satisfaction.

This role involves owning PLG analytics, translating business needs into technical solutions, building strategic partnerships, and synthesizing complex data for insights.

Manage and mentor a team of machine learning and data engineers, overseeing ML model development, data pipelines, and collaborating with product teams on technical requirements.

The Global Events Manager will lead Twilio's flagship conference SIGNAL, overseeing strategy, production, budget management, and cross-functional collaboration while delivering impactful events for various stakeholders.

Lead Twilio's Reliability Engineering architecture: define reliability strategy, design and operate scalable fault-tolerant systems, set standards and paved roads, drive cross-org architecture, mentor engineers, and implement observability, incident response, SLOs, and cost/capacity management.

The role involves acquiring new customers for Twilio's messaging, voice, and email products, managing sales cycles, and establishing solutions for clients' needs while coordinating with multiple teams.

Lead product strategy and execution for AI-powered solutions across enterprise functions. Build intelligent agents, automation workflows, and operational tools to transform business operations and improve user experiences.