Top Tech Jobs & Startup Jobs in NYC, NY

Lead design, development, configuration, integration, and lifecycle management of a cloud-based as-a-Service automation platform (ServiceNow). Define requirements, integrate monitoring/incident/reporting tools, create dashboards, maintain documentation, ensure ISO/ITIL compliance, conduct demonstrations, and support operations and vendor integrations.

Provide Tier 3 support for Microsoft Dynamics 365 and Power Platform: troubleshoot complex incidents, perform RCA, manage Microsoft escalations, maintain Dataverse and environment lifecycle, support integrations, document resolutions, and mentor lower tiers while following ITIL-aligned processes.

Serve as a strategic liaison and trusted advisor for Microsoft enterprise clients, driving adoption, value realization, and portfolio growth. Provide executive-level Microsoft guidance, advise on roadmaps and licensing, align cloud adoption with CAF/WAF, manage account health, and coordinate across sales, delivery, and engineering teams to ensure client success.

Customer-facing role providing Tier 2/3 software lifecycle support: quoting, vendor outreach, onboarding, renewals, entitlement and usage review, and deal-desk escalation. Partner with ISRs and Customer Success teams to manage renewal calendars, maintain documentation, run enablement sessions, and improve processes while developing vendor and licensing expertise.

Design, deploy, and implement enterprise private and hybrid cloud solutions using VMware Cloud Foundation. Serve as pre/post-sales consultant, create high- and low-level designs, translate business outcomes to technical solutions, guide delivery engineers, troubleshoot escalations, estimate effort and WBS, and research VMware technologies.

Lead customer-facing Cisco UC and Webex Calling architecture and migrations, scope pre-sales engagements, produce designs and delivery artifacts, mentor engineers, automate configurations and migration tooling, and contribute to practice development and go-to-market collateral.

The Sr. Full Stack Developer will design and build full-stack applications, focusing on AI-powered solutions, and lead code reviews while mentoring junior engineers in the Advanced Technology Center.

Lead and coordinate large, client-facing infrastructure programs. Manage multiple work streams, create WBS and resource plans, track schedules and finances, mitigate risks, maintain stakeholder communication, ensure quality deliverables, and drive profitable execution across multisite deployments and technical stacks.

The ServiceNow Developer will design, implement, and maintain ServiceNow solutions, integrate with external systems, and support various ServiceNow products and upgrades while collaborating with teams to gather requirements and ensure efficient operations.

Develop and configure ServiceNow applications including forms, fields, workflows, business rules, client scripts, UI policies, and integrations. Write JavaScript/Glide API code, create and maintain Service Catalog, configure flows/workflows, use ATF for automated testing, support upgrades, gather requirements, and collaborate in Agile teams to implement and troubleshoot solutions.