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Seeking dynamic sales professionals in healthcare, SaaS, or enterprise software to join PointClickCare and make a difference through innovative technology.

The Income Tax Manager will manage income tax reporting and compliance for US and Canadian tax, mentor team members, and support special projects.

The Content Designer will create and develop user-centered content, collaborating with UX Designers and Engineers while advocating for user needs and best practices in content design.

The role involves engaging with customers and improving their experience in healthcare operations, utilizing AI and innovative technology.

Join the Senior Care Advanced Insights team to support BI, analytics, and AI-powered reporting for skilled nursing and senior care. Collaborate with Product, Engineering, and Data to manage backlog, define user stories in JIRA/Aha!, deliver reporting features, integrate new datasets and visualization tools, and validate product-market fit with customers to improve clinical and operational outcomes.

Design, build, and optimize AI-driven customer success automations using no-code/low-code tools and LLM APIs. Identify use cases across the customer lifecycle, integrate solutions with enterprise platforms, apply prompt engineering and RAG patterns, monitor performance, and collaborate cross-functionally to scale AI-enabled workflows while maintaining responsible AI practices.

The Product Manager will own product strategy and execution for Senior Living products, focusing on workflows like census data. Responsibilities include managing backlogs, collaborating with cross-functional teams, and enhancing the customer experience through data-driven solutions.

The Solutions Analyst is responsible for managing technical interactions, troubleshooting complex issues, and advocating for customers, while ensuring effective cross-department communication and maintaining product knowledge.

Product Manager for Data Platform owning roadmap and backlog to operationalize datasets, ensure trusted, well-modeled data, collaborate with engineering and product teams, run discovery with domain experts, enable data cataloging and governance, monitor data health and adoption, and drive cross-team alignment.

Provide technical customer support for PointClickCares cloud-based healthcare software, troubleshooting simple to moderately complex issues, documenting via help desk tickets, using knowledge base resources, collaborating cross-functionally, meeting service KPIs, and supporting long-term care facility workflows. Role requires rotating shifts and occasional overtime/on-call.