Top Tech Jobs & Startup Jobs in NYC, NY

Lead strategy and execution of customer engagement and advocacy programs across online communities, user groups, nurture campaigns and integrations. Drive community growth, moderation governance, stakeholder alignment, cross-functional campaign activation, data-driven insights to improve adoption, reduce churn, and demonstrate business value.

Lead and coordinate high-visibility customer escalations across engineering, product, customer success, and support. Build the escalation management function, create data-driven recovery plans, use metrics to improve processes, and communicate outcomes to technical and executive stakeholders.

Lead and scale UX, content design, and user research across a complex B2B healthcare product portfolio. Define experience strategy, governance, design system adoption, AI-enabled interactions, and measurable UX quality metrics. Partner with Product and Engineering, reduce ambiguity, embed UX early in discovery, and build high-performing design teams to improve usability, adoption, accessibility, and customer satisfaction.

Seeking dynamic sales professionals in healthcare, SaaS, or enterprise software to join PointClickCare and make a difference through innovative technology.

The role involves engaging with customers and improving their experience in healthcare operations, utilizing AI and innovative technology.

Drive revenue for named healthcare accounts across the Northeastern US through strategic account planning, consultative selling, and cross-functional collaboration. Build executive relationships, develop ROI-driven business cases, manage complex deal structures, and leverage PCC platform and sales enablement tools to meet quota, expand accounts, and ensure long-term value realization alongside Customer Success.

Lead financial software implementations for long-term and post-acute care providers. Perform business discovery, translate requirements, configure systems, drive change management, build trusted customer relationships, coordinate project teams, and travel to customer sites to ensure successful deployments and measurable business outcomes.

Process and validate Marketplace quotes, product corrections, cancellations, and Shared Services cases using Salesforce and RCA. Maintain accurate records, escalate non-standard issues, collaborate with cross-functional teams, and support continuous improvement and AI-enabled tooling to increase efficiency.

Product Manager for Data Platform owning roadmap and backlog to operationalize datasets, ensure trusted, well-modeled data, collaborate with engineering and product teams, run discovery with domain experts, enable data cataloging and governance, monitor data health and adoption, and drive cross-team alignment.

Provide end-user EHR support for clinical users: triage and resolve cases, escalate when needed, maintain CRM records and knowledge articles, build client relationships, work shifts between 8am–8pm, and contribute to process and tool improvements.