Top Tech Jobs & Startup Jobs in NYC, NY

Lead architecture, design, development, and deployment of ServiceNow solutions (ITOM preferred). Mentor project teams, run client workshops/demos, design integrations, participate in presales, maintain certifications, and deliver high-quality written deliverables. Travel ~25%.

Gather and translate stakeholder requirements into ServiceNow technical specifications, support client demos and workshops, maintain documentation and knowledge articles, and contribute to platform solution delivery and integrations.

Lead end-to-end design and build of AI-enabled ServiceNow solutions (Now Assist, AI Agents, AI Search), guide platform integrations and data foundations, ensure governance and evaluation, mentor developers, and drive AI enablement across at least one additional ServiceNow product suite.

Lead architecture, design, and delivery of AI and agentic solutions on the ServiceNow platform (Now Assist, AI Agents, Predictive Intelligence). Mentor teams, run client workshops and demos, design integrations with LLMs and data sources, create AI adoption roadmaps and governance, and act as technical escalation and presales AI expert. Travel required (~25%).

Lead client-facing advisory engagements, direct delivery teams and workstreams, run workshops, manage scope/timelines, produce and present deliverables, support business development, and mentor team members to enhance advisory offerings.