Top Tech Jobs & Startup Jobs in NYC, NY

Lead Office Services Associate supervises reprographics, mail, hospitality, reception, AV, and back-office workflows. Responsibilities include assigning and prioritizing jobs, coaching staff, ensuring quality and deadlines, handling client issues, producing reports, training new employees, performing hands-on tasks (e.g., loading copiers, room setup), and maintaining logs while following policies.

Support records management by compiling, validating, analyzing, and reporting data across sources. Produce recurring and ad hoc reports, perform UAT, identify discrepancies, recommend process improvements, and manage projects to deadlines while collaborating with stakeholders.

Lead a team of client service managers to ensure client satisfaction, retention, and growth. Drive cross-functional collaboration, resolve complex issues, optimize workflows, and implement strategic solutions. Oversee performance management, budgeting, and execution of high-visibility initiatives that align with business objectives.

Lead and manage a regional B2B sales team to achieve revenue, profit, and expense targets. Recruit, train, coach, and evaluate sales representatives; develop regional business plans; manage forecasting, proposals, RFP responses, and client relationships; identify new opportunities and implement new products and services; maintain cross-functional team collaboration and reporting to senior sales leadership.

Manage timely submission of electronic invoices and accruals, oversee client transitions to e-billing, handle high-volume complex submissions, liaise between attorneys and clients, maintain billing data and systems, execute accruals and budgets, perform QA and reporting, train and lead staff, and resolve client issues to ensure compliance with client-specific e-billing requirements.

Manage full-cycle billing for 10-15 attorneys, prepare and submit electronic invoices and accruals, support e-billing transitions, maintain billing data, execute accruals and budgets, analyze complex client accounts, oversee team quality assurance and time/absence tracking, train staff, and serve as liaison between attorneys, clients, and billing systems.