Top Tech Jobs & Startup Jobs in NYC, NY

Lead and scale Notion's global demand engine by designing integrated demand programs across paid, digital, email, web, webinars, and emerging channels. Build high-velocity testing, partner with Product Marketing, Performance Marketing, Marketing Ops, and RevOps on audience, offers, attribution, forecasting and reporting. Hire and coach a demand team, drive ABM and partner marketing maturity, and serve as a trusted partner to Sales and executive leadership to turn product stories into scalable pipeline.

Lead execution of customer support strategy to deliver scalable, high-value CX. Build operating frameworks, forecasting, analytics, and metrics (CSAT, FRT, churn). Manage CX tech stack projects, automate journeys and playbooks, partner with RevOps and cross-functional teams, set headcount and OKRs, and identify AI opportunities to improve efficiency and customer outcomes.

Own the full customer lifecycle for a book of mid-market accounts: discover and design workflows live, demo and co-build in Notion, manage commercial sizing and procurement/legal/security reviews, drive early implementation and adoption planning, and partner with Outcomes Architects for onboarding, expansion, and renewals.

Own and improve bug reporting, escalation, tracking, and resolution workflows for product quality. Partner with Product and Engineering to measure and optimize CX bug management, incident response, and KPIs. Build documentation, training, QA processes, and data-driven recommendations to scale support experiences.

Own the full customer lifecycle for enterprise accounts: discovery, co-design and live demos, commercial sizing and close, early implementation handoff, and expansion/renewal planning. Drive outbound motions with BDRs, navigate procurement/legal/security reviews, and ensure credits sold translate to adoption and consumption. Partner with Outcomes Architects for onboarding and long-term expansion.

Own full customer lifecycle for enterprise accounts: discovery, co-design workflows in Notion, commercial sizing and close, early implementation handoff, and expansion/renewal planning. Run demos, troubleshoot live, partner with BDRs and Outcomes Architects, and ensure purchased credits translate to adoption and usage.

The Outbound Business Development Representative will engage in outbound sales, qualify prospects, work with sales teams, and help shape sales strategy while building relationships with potential clients.

As the first Developer Advocate, you will connect the developer community with Notion's teams, create engaging content, manage developer channels, and strategize for community engagement at events.

As a core engineer on the Web Infrastructure team, you will enhance Notion's web client performance and development speed by improving load times, interaction latency, and providing tooling for product engineers.

Own end-to-end recruiting analytics: build trusted dashboards and pipelines (funnel, conversion, time-to-fill, capacity), create headcount and velocity models, define core metrics, drive pipeline reviews with actionable recommendations, partner with Recruiting and Finance to remove bottlenecks, and use AI to accelerate analysis and QA.