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The role involves managing partner activation and growth through systems and self-service pathways, driving EMEA expansion, and ensuring high-quality customer outcomes.

The AI Conversation Designer will create and maintain AI customer support experiences, focusing on chatbot dialogue, QA processes, and integrations, using analytics and best practices.

Manage customer portfolios, onboard new clients, run outreach campaigns, and enhance product adoption while providing tailored consultations and support.

Lead strategy and execution for Notion's Partner programs: build revenue and capacity models, run planning cadences, define systems and reporting, optimize partner processes, design incentives and tiering, and partner cross-functionally to scale ARR growth and improve partner experience.

Partner with Account Executives to run discovery, design and demo tailored Notion solutions for mid-market (100-300 employee) customers. Advise on integrations and identity (SSO/SAML, SCIM), create POCs and workspaces, support security/procurement reviews, capture product feedback, and produce enablement content to shorten sales cycles and improve adoption.

Lead the Solutions Engineering team for Mid-Market sales, building technical demos and advising on integrations, security and compliance for clients while driving technical wins and expanding customer base.

The Product Operations Manager will streamline processes between teams, coordinate feature launches, build reporting dashboards, and improve product development efficiency by analyzing customer insights and opportunities.