Top Tech Jobs & Startup Jobs in NYC, NY

Lead customer success for Edmentum’s largest enterprise education partnership in New York City. Manage strategic account retention, renewals, expansion, executive relationships, and measurable customer outcomes. Hire and develop Enterprise Customer Success Managers, establish success standards and playbooks, forecast renewals, mitigate risk, and collaborate with Sales, Product, and Professional Learning teams. The role is remote but requires regular local engagement with district leaders, customers, and employees.

Manage a defined territory of K-12 education customers, build and expand client relationships, cross-sell education technology solutions, navigate complex sales cycles, deliver presentations, develop territory plans, track CRM activity and forecasts, and close opportunities with decision-makers.

Lead the design of research-aligned instructional content and digital learning experiences. Serve as a learning science and instructional design subject matter expert, mentor teams, guide best practices, collaborate with product, research, and engineering, and drive innovation and continuous improvement through data and feedback. Represent learning design externally through advisory committees and industry convenings while supporting corporate communications and product marketing.

Defines portfolio-level product vision and strategy, drives innovation across multiple product areas, and influences executive priorities. Shapes competitive, market, pricing, packaging, and commercial strategy; aligns engineering, go-to-market teams, and partners around a unified roadmap. Mentors product managers, leads discovery and delivery, and represents the company with customers and strategic partners.

Senior Corporate Counsel will lead commercial contracting, negotiate SaaS and technology agreements, advise on privacy, student data, responsible AI, and employment matters, and manage legal risk across the company. The role develops contracting playbooks, supports strategic transactions, manages outside counsel, and advises executives and business teams. It requires significant autonomy, strong commercial judgment, and expertise in technology transactions and U.S. privacy law.

Conduct applied AI and psychometric research evaluating the reliability, validity, and fairness of educational products. Analyze large-scale data, apply methods such as IRT and generalizability theory, collaborate with internal and external researchers, and communicate findings through technical documents, presentations, publications, and advisory committee materials.

Leads applied AI research focused on evaluating the reliability, validity, and fairness of AI-enabled educational features. Manages researchers, designs validation studies, oversees research partnerships, communicates findings to product and policy stakeholders, establishes quality standards, and represents the company in academic, industry, and standards forums. Requires expertise in psychometrics, educational measurement, AI evaluation, research ethics, and responsible AI policy.

Own Edmentum’s national and regional event strategy, flagship conferences, regional activation playbooks, event budgets, vendor and agency relationships, and ROI reporting. Partner cross-functionally with Marketing, Sales, Creative, Product Marketing, Demand Generation, and Operations to deliver events, improve lead handoff, expand partnerships, and inform future investment. Travel domestically to 10–12 events annually.

Build and maintain CS reporting, dashboards, and health score models to identify renewal risk and inform strategy. Deliver executive reporting, collaborate cross-functionally to improve data quality, and develop predictive analytics and longitudinal tracking to reduce churn.

Lead portfolio-level product vision and strategy, drive cross-product innovation through discovery and data, align engineering and GTM teams, shape enterprise pricing and commercial strategy, influence executive leadership, and mentor the product organization to deliver scalable learning solutions.