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The Bilingual Essential Plan Account Manager manages sales activities to enroll eligible members, build key relationships, and meet sales goals within assigned territory.

Field-based account manager driving enrollment in the Essential Plan by building relationships with providers, community organizations, and businesses. Conducts outreach, presentations, in-home consultations, pipeline management, data entry in internal systems, and meets sales/enrollment targets across an assigned New York territory.

Field-based sales role to prospect, enroll, and retain eligible members in the Essential Plan. Build relationships with providers, community organizations, and businesses; conduct presentations and in-home consultations; manage pipeline and territory sales targets; track activities and member interactions in CRM; provide member service and feedback to internal teams.

Field-based sales and outreach role to prospect, enroll, and service eligible members in the Essential Plan. Build relationships with providers and community organizations, manage pipeline, conduct presentations and in-home consultations, track leads and enrollment metrics, and meet territory sales targets.

Manage high-volume inbound calls from labs and providers; coordinate specimen pickups, routing, and processing; troubleshoot specimen handling and transport issues; document interactions in systems; resolve customer complaints; follow lab policies and regulatory requirements; collaborate with couriers and lab staff to ensure timely, accurate service.

The Essential Plan Account Manager drives membership growth through B2B sales, builds relationships with community partners, and manages sales activities to meet enrollment goals.

Serve as the primary relationship leader for a strategic OptumRx client, driving account retention and growth through multi-year strategy, executive engagement, cross-functional coordination, contract compliance, financial oversight, and delivery of clinical and digital innovations to improve member experience and pharmacy outcomes.

Serve as primary relationship leader for a book of strategic PBM clients: develop multi-year account strategies, drive retention and growth, lead executive engagement, coordinate cross-functional teams, ensure contract compliance, and improve financial and clinical performance.

Manage a portfolio of residential and community-based healthcare partner accounts, serving as primary liaison to pharmacy operations and clients. Drive retention, onboarding, issue resolution, quarterly outreach (in-person or virtual), billing follow-up, and cross-functional coordination to support service continuity and account growth.

Support actuarial analyses for provider, network, and affordability initiatives; analyze claims, enrollment, provider, and financial data; build, validate, and maintain actuarial models, datasets, dashboards, and recurring reports; partner with cross-functional stakeholders to translate findings into recommendations; document methods and assumptions; support governance, peer review, and identify automation and workflow improvements.