Top Tech Jobs & Startup Jobs in NYC, NY

Build and maintain AI-powered GTM workflows and integrations across Salesforce, Agentforce, Workato, and Zapier. Develop Apex/Flow solutions, connect systems via APIs/webhooks, design scoring and data models, support GTM teams, test and document automations, and measure business impact.

Lead North America enterprise Customer Success team owning retention, expansion, forecasting, and executive relationships. Build high-touch engagement playbooks, coach CSMs, drive churn mitigation, advocate product needs, and report portfolio health to senior leadership.

Create and manage threat intelligence content—advisories, briefs, reports, blogs, executive summaries, and social/webinar content. Translate technical findings (IOCs, TTPs, vulnerabilities) for practitioner and executive audiences, coordinate distribution and review, maintain publication calendar, and collaborate with marketing and threat intel teams to drive engagement and timely reporting.

Build and maintain AI-powered GTM workflows, Salesforce Agentforce solutions, integrations, and automations across the GTM stack. Partner with Sales, Marketing, CS, and Revenue Operations to design, implement, test, and monitor scalable solutions, data models, scoring, and analytics to improve adoption, efficiency, and business outcomes. Troubleshoot, document, and iterate on platform and integration issues.

Manage and enable key value-added resellers to drive strategic growth. Generate and accelerate partner-driven pipeline through joint outreach, enablement, co-marketing, and joint sales strategies. Track partner performance, conduct business reviews, and collaborate with sales and channel marketing to optimize upsell and pipeline activity.

Senior UX Architect to own information architecture and structural UX across the entire product. Set cross-swimlane UX standards, review prototypes as a structural gate, champion blueprint-first design, coach the design org, and build a scalable UX foundation for AI while reducing IA rework and improving product retention.

Lead North America enterprise Customer Success teams to drive retention, expansion, and satisfaction for high-value accounts. Own renewal forecasting, executive relationships, escalation management, and CS playbooks. Coach and hire CSMs, report on portfolio health, partner with Product and Engineering, and champion AI-driven CSM efficiency.

Pre-sales role focused on outbound and inbound lead generation: book meetings, qualify leads, evangelize product, maintain CRM hygiene, conduct high-volume phone/email outreach, research prospects, identify decision-makers, and collaborate with sales, marketing, and channel teams.

Serve as a pre-sales technical advisor to Sales and prospects, deliver demos and PoVs, gather metrics, translate business needs into technical solutions, influence product roadmap, and champion customers while supporting industry events and cross-functional teams.

Design, build, and scale Kubernetes-based, multi-tenant infrastructure and CI/CD systems. Own AI tooling infrastructure (MCP servers) and secure AI access patterns. Optimize CI/CD, streaming analytics (Kafka, Flink, ClickHouse), observability, and incident response. Implement IaC (Terraform, Helm, Pulumi), GitOps (Argo CD), progressive delivery, automated testing, and mentor engineering teams.