Top Tech Jobs & Startup Jobs in NYC, NY

Lead the global Risk Operations initiative portfolio across Collections, Billing, Treasury, and related financial operations. Identify strategic initiatives, align projects with risk and customer experience goals, coordinate resources and timelines, oversee technology roadmaps, manage risks, and provide executive reporting. Facilitate cross-functional collaboration among technical, legal, audit, risk, sales, and account management teams while ensuring compliance and operational control integrity.

Conduct high-volume outbound outreach to at-risk fleet accounts, diagnose churn risks, address objections, and secure customer retention. Document interactions accurately in CRM systems, escalate complex cases, identify cross-sell opportunities, and provide qualified referrals. Participate in coaching and call reviews while meeting activity, save, data quality, escalation, referral, and customer satisfaction targets.

Leads FP&A support for Technology, Product, and Commercial teams through budgeting, forecasting, capital expenditure management, reporting, variance analysis, and executive decision support. Oversees month-end close, accruals, reconciliations, SOX controls, audit compliance, and capitalization policies. Automates financial workflows and dashboards using tools such as Alteryx, UiPath, Tableau, and Power BI while improving reporting processes and operational efficiency across a global Technology organization.

Design, develop, test, and support cloud-native software applications for employee benefits solutions. Collaborate with product stakeholders and customers, build REST APIs and web interfaces, apply test-driven and behavior-driven development, monitor live systems, respond to incidents, improve architecture and processes, and mentor peers. The role requires modern engineering practices involving microservices, event-driven systems, secure coding, CI/CD, and cloud technologies.

Own data and risk enablement across source systems, pipelines, governance, and feature stores. Translate risk and business needs into scalable data requirements, improve pipeline quality and reliability, establish definitions and lineage, and promote reusable, governed features. Partner across data science, risk strategy, engineering, technology, and business teams to resolve data issues, prioritize platform enhancements, and support trusted analytics, modeling, and risk decisioning.

Design, develop, and maintain scalable backend services and APIs using Java or C#. Lead system design, testing, reliability improvements, CI/CD automation, incident resolution, documentation, and cross-team technical initiatives. Mentor engineers, conduct code reviews, troubleshoot complex production issues, and support secure, highly available PCI-compliant transaction systems. Preferred experience includes event-driven architecture, cloud-native technologies, card payments, mobile development, and production AI solutions.

Own go-to-market strategy and commercialization for a multi-product benefits portfolio. Lead positioning, messaging, launches, pricing and packaging collaboration, customer research, sales enablement, competitive analysis, and post-launch measurement. Partner with Product, Sales, Revenue Operations, Engineering, and Marketing to influence roadmap and adoption. Build AI-enabled marketing workflows, interpret performance data, align cross-solution narratives, and mentor junior product marketers.

Leads complex pricing operations by investigating technical and billing issues, improving processes, mitigating financial and compliance risks, and translating business needs into technical requirements. Partners with Product, Technology, Sales, Finance, Risk, and clients to drive scalable pricing solutions, reporting, audits, UAT, enterprise projects, training, and continuous improvement.

Leads complex cross-functional strategic projects, operational transformations, process improvements, and AI or automation initiatives. Establishes governance, manages risks and dependencies, coordinates senior stakeholders, and drives implementations through stabilization. Evaluates portfolio priorities, develops measurable business outcomes, improves operating models, and ensures controls, adoption, and sustainable ownership. The role partners across Product, Technology, Finance, Risk, Compliance, and business functions to deliver technology-enabled improvements.

Own the strategy, roadmap, discovery, and delivery of embedded payments products and platform capabilities. Partner with engineering on payment APIs, infrastructure, architecture, and Scrum team delivery. Use customer insights and product data to prioritize roadmaps, measure outcomes, modernize payment capabilities, and support partner integrations. Collaborate across product, engineering, analytics, UX, and business teams while considering compliance, risk, fraud, and confidential information.