Top Tech Jobs & Startup Jobs in NYC, NY

Leads full-cycle, high-volume recruiting for pharmacy and member support roles from intake through offer acceptance. Partners with recruiters, HR, IT, and hiring managers to define requirements, develop interview strategies, manage candidate pipelines, maintain efficient processes, track recruiting metrics, and deliver a strong candidate experience in a fast-paced startup environment.

Create and manage branded digital and print assets across websites, email, social media, presentations, events, and marketing collateral. Serve as a brand steward, maintain design standards, develop scalable templates and guidelines, and ensure usability, accessibility, and performance. Collaborate cross-functionally, manage multiple projects and deadlines, review external assets, and support commercial and member marketing teams with impactful visual communications.

Manage daily accounting operations (AP, AR, cash, payroll), prepare journal entries and reconciliations, support month-end and year-end close, assist with financial statements, audit preparation, sales/use tax filings, and cross-functional projects to improve processes and reporting.

Serve as primary client contact for a portfolio of accounts on the Care Navigation team. Build relationships with brokers, carriers and TPAs; monitor client health and KPIs; lead renewals, upsells and QBRs; resolve escalations; drive cross-functional collaboration; and translate data into actionable insights to improve client outcomes and retention.

Own and grow a portfolio of client accounts for Rightway’s Care Navigation product. Build relationships with brokers, carriers and TPAs; drive renewals, upsells, success metrics, reporting, and quarterly business reviews; resolve escalations; collaborate cross-functionally; and deliver product training and operational improvements to maximize client satisfaction and retention.

Own client-facing technical implementation and support across SSO, file transformations, provider networks, engagement platforms, and eligibility workflows. Configure and validate systems, monitor file ingestion, investigate registration and data-quality issues, resolve standard problems, and coordinate escalations with engineering teams. Maintain implementation records, SOPs, knowledge bases, and QA checklists while partnering with Client Success, Implementation, Data Engineering, and Product to improve tooling and processes.

Manage key client relationships in the Pharmacy Benefit Management sector, ensuring high-quality service delivery and client satisfaction while coordinating with internal teams and leading client interactions.

Support client relationships by tracking and resolving cases, coordinating cross-functional teams, pulling and interpreting reports, maintaining documentation, and providing operational and administrative support to ensure client performance guarantees are met.

Serve as a subject-matter expert for Rightway's Navigation and Unity solutions during client engagements. Support RFPs, pitches, demos, workshops, and enablement; translate client needs into actionable solutions; collaborate across product, delivery, marketing, and sales to drive implementation, optimization, and commercial outcomes.

Sell Rightways PBM and Navigation solutions to large, self-funded Fortune 500 employers in the Eastern U.S. Build pipeline, close deals, manage RFP-to-contract process, and coordinate cross-functional teams to onboard clients. Represent the company at industry events and use Salesforce to track sales activities.