Top Tech Jobs & Startup Jobs in NYC, NY

Manage sales operations for Mid-Market, Enterprise, and Strategic segments. Partner with sales leadership on forecasting, pipeline reviews, operating cadences, organizational design, quotas, headcount, and book-of-business allocation. Build dashboards and automated insights using AI, improve forecasting and operational processes, and collaborate with Sales Systems, Finance, and Data Science on data quality and governance.

Leads a 6–8 person engineering team building AI agent workflows, design-system context, evaluation datasets, benchmarks, quality feedback loops, and regression checks. Sets technical strategy for measuring design-system adherence across design and code, develops tools and dashboards tracking quality, latency, and cost, and partners with Product, Design, and AI Research to improve Figma’s agent capabilities and customer outcomes.

Manage adoption and enablement for large commercial and enterprise customers using Figma Weave. Develop tailored strategies, deliver customized training, identify use cases and internal champions, monitor success metrics, and build stakeholder relationships. Collaborate with Account Executives and cross-functional teams on account reviews, expansion, renewals, onboarding, technical support, and customer success.

Lead and develop a global team of Customer Experience Managers supporting enterprise customers. Set goals, coach employees, scale customer enablement playbooks, improve processes and reporting, partner cross-functionally, engage customers as an escalation point, and represent customer needs in product strategy. The role requires experience scaling post-sales functions in high-growth SaaS environments and includes player-coach responsibilities.

Leads Figma’s AMER Solutions Consulting team supporting enterprise accounts. Responsibilities include managing and developing Solutions Consultants, participating in customer meetings, coaching and hiring, executing pre- and post-sales technical strategy, building scalable programs, monitoring performance, and collaborating with Sales, Product, Customer Experience, and Support to drive customer value and revenue growth.

Leads and develops a team of engineers building reliable, extensible external platforms and foundational infrastructure for Figma’s AI products. Responsibilities include setting technical strategy, managing project execution, partnering with customers and cross-functional leaders, hiring and mentoring senior engineers, and scaling engineering teams and organizational structures. The role requires hands-on technical engagement, platform operations, and collaboration across engineering, product, legal, and program management.