Top Tech Jobs & Startup Jobs in NYC, NY

Develop and deploy LLM and machine learning models for Airbnb Community Support. Responsibilities include automating LLM evaluation, curating synthetic datasets, analyzing customer issues, identifying model failure modes, building personalization models, exploring data, prototyping solutions, and communicating insights to cross-functional stakeholders. The role focuses on scalable, production-ready AI products and operational optimization.

Lead strategy, roadmap, prioritization, and execution for Airbnb’s community experience support platforms. Define measurable objectives, align senior stakeholders, manage the product backlog, evaluate competitive landscapes, and collaborate with engineering, design, marketing, analytics, and cross-functional teams to deliver scalable guest and host support experiences.

Build and operate production machine learning systems for Airbnb Payments, including LLM agents, real-time fraud detection, anomaly detection, personalization, and checkout optimization. Design, train, deploy, monitor, and continuously improve batch and streaming AI applications at global scale. Partner with product, engineering, operations, and data science teams, establish model governance and testing standards, and mentor engineers.

Own advanced analytics for Airbnb product teams, using large datasets, statistical modeling, experimentation, causal methods, forecasting, and metrics development to guide product and business decisions. Build reporting and analytical tools, collaborate cross-functionally, automate repetitive work with AI, and present actionable insights to senior stakeholders. The role supports Guest App or API initiatives, including promotions and marketplace optimization.

Build and launch reliable, performant Android features for Airbnb’s account and commerce experiences. Responsibilities include designing declarative UI, implementing unidirectional state architecture, collaborating with backend, iOS, web, product, and design teams, writing tested maintainable code, participating in reviews, troubleshooting performance and reliability issues, and contributing to Android patterns and best practices.

Own the global operating strategy for Airbnb’s hotel supply optimization program. Develop pricing, discount, segmentation, reporting, forecasting, incentive, and performance frameworks for Account Management teams. Analyze data, build models, identify adoption and performance opportunities, and provide recommendations to senior leadership. Partner cross-functionally with Account Management, Product, Marketing, Analytics, Finance, and regional teams to improve hotel supply quality, revenue, and program adoption worldwide.

Lead UX writing and content design for Airbnb’s AI-powered products. Create product copy, train and evaluate large language models, establish content guidelines and quality standards, and build scalable writing systems. Partner with Design, Product, Engineering, Legal, accessibility, and localization teams from concept through launch. Present work to executives, drive stakeholder consensus, manage multiple projects, and mentor the broader UX Writing team through critiques and strategic leadership.

Lead technical strategy and architecture for a large-scale Content Platform that powers marketing campaigns. Solve ambiguous cross-team problems, design scalable backend and AI-driven systems, mentor senior engineers, and partner with product, design, and marketing to drive execution and engineering standards across the org.

Build and operate high-scale internationalization infrastructure, including translation workflows, APIs, UIs, libraries, and platform tooling. Improve legacy systems through migrations while enhancing reliability, observability, latency, security, and cost efficiency. Prototype and productionize machine-learning and large-language-model capabilities, collaborate across engineering and business teams, and deliver measurable improvements in quality, adoption, developer productivity, and operational efficiency.

Build and ship reliable iOS account and commerce features for Airbnb’s large-scale consumer app. Responsibilities include designing Swift and SwiftUI experiences, integrating backend APIs, maintaining cross-platform consistency, writing tested and accessible code, participating in reviews, contributing to shared iOS patterns, and troubleshooting performance, reliability, and release issues.