Top Tech Jobs & Startup Jobs in NYC, NY

Lead product strategy for AI Personalization, developing AI systems for personalized customer support at Airbnb. Manage the full-stack systems, influence roadmap decisions, and collaborate across teams to optimize performance and user experience.

Own the roadmap and execution for discounts and promotions across Airbnb's marketplace. Design promotional mechanics, build programmatic promotion capabilities, partner with design, engineering, data science, and cross-functional teams, set OKRs, and drive adoption. Use research and analytics to optimize pricing, targeting, and marketplace impact to help hosts increase earnings and improve price competitiveness.

The Analyst will manage demand forecasting and capacity planning for contact center services, utilizing advanced analytics and statistical models to optimize resources and meet service objectives. Responsibilities include model design, data analysis, and stakeholder communication.

Lead Airbnb's competitive intelligence function: monitor competitors and industry trends, run strategic deep dives, own CI data strategy and vendor relationships, produce executive-ready insights, and enable cross-functional reporting and infrastructure.